Jira Service Management

{"xsrfToken":"a147f34314a8e939cb6b5825264d527f71b709d5_lout","branding":{"id":"5","key":"prc","name":"Resource Center","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/11","theme":{"headerBGColor":"#231f20","headerLinkColor":"#ffffff","headerLinkHoverColor":"#b538cf","headerLinkHoverBGColor":"#b538cf","headerBadgeColor":"#b538cf"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cd5f1f76-06a0-4a84-a2a9-778dae08a006/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmQzMTg2Mi02YWQ1LTRjZjAtYTdjZS1mZTYxMThlYjk2YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkNWYxZjc2LTA2YTAtNGE4NC1hMmE5LTc3OGRhZTA4YTAwNiI6WyJyZWFkIl19LCJleHAiOjE3MzQ4NTE2MTYsIm5iZiI6MTczNDg1MTAxNn0.LkemVoybYgYq3xdkKOS-4l1SUCvHXKZUVCIhR4C_G20&client=1bd31862-6ad5-4cf0-a7ce-fe6118eb96a5&mode=fit","logoId":"cd5f1f76-06a0-4a84-a2a9-778dae08a006","isLogoAvailable":true,"helpCenterTitle":"Welcome to Payrix Support","sharedPortalName":"Help Center","userInitialAnnouncementMessageWiki":"We’ve updated the look and feel for how you experience Payrix. For Risk Incident and Risk Request please use the Risk and Compliance button to fill in that request. For all other Request please use Partner Support Team For more information on our rebrand, click  <a href=\"https://www.payrix.com/insights/blog/meet-the-new-payrix-new-story-new-look-new-experience\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>.","translations":{"en-US":{"helpCenterTitle":"Welcome to Payrix Support","sharedPortalName":"Help Center","announcementMessage":"We’ve updated the look and feel for how you experience Payrix. For Risk Incident and Risk Request please use the Risk and Compliance button to fill in that request. For all other Request please use Partner Support Team For more information on our rebrand, click [here|https://www.payrix.com/insights/blog/meet-the-new-payrix-new-story-new-look-new-experience].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#c351e8","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/86e36ee5-3a20-43d7-8832-d3c02bdaafa4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmQzMTg2Mi02YWQ1LTRjZjAtYTdjZS1mZTYxMThlYjk2YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg2ZTM2ZWU1LTNhMjAtNDNkNy04ODMyLWQzYzAyYmRhYWZhNCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4NTE2MTYsIm5iZiI6MTczNDg1MTAxNn0.krH8iyFn3sEiUHmBHCx0VfGfk_BCGq5wNwzTpDymD1U&client=1bd31862-6ad5-4cf0-a7ce-fe6118eb96a5&height=300&mode=fit","bannerMediaApiFileId":"86e36ee5-3a20-43d7-8832-d3c02bdaafa4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"prc","projectId":10033,"serviceDeskId":5,"name":"Resource Center","description":"Technical documentation, informational articles, and product updates for the Payrix Platform and API.","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"51","name":"API Support","descriptionHtml":"","callToAction":"API Support","introHtml":"Ask for help with the API.","icon":10468,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[],"key":""},{"id":"52","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"49","name":"Portal Support","descriptionHtml":"","callToAction":"Portal Support","introHtml":"Need help navigating the portal?","icon":10467,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"53","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"48","name":"Terminal Support","descriptionHtml":"","callToAction":"Terminal Support","introHtml":"Need assistance with your device?","icon":10472,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"50","name":"Terminal Support","descriptionHtml":"","callToAction":"Terminal Support","introHtml":"Choose this if you have questions or issues with operating your credit card terminal.","icon":10472,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"9":[51,49,53,48,50,54,55]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f632b546-e432-3ff6-9ff7-3c580f24f471","appLinkName":"System Confluence","appLinkUrl":"https://payrix.atlassian.net/wiki","spaceKey":"PRC","spaceName":"Payrix Resource Center","spaceUrl":"https://payrix.atlassian.net/wiki/spaces/PRC","isServer":false},"labels":[],"projectKey":"PRC","serviceDeskId":5,"kbLinkDomainURLs":["https://payrix.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PRC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmQzMTg2Mi02YWQ1LTRjZjAtYTdjZS1mZTYxMThlYjk2YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NTIyMTYsIm5iZiI6MTczNDg1MTAxNn0.oO0E8jUsLc3Wstogsj7YZMt-pbqo9iFmhRCrk6-WGLs","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"1bd31862-6ad5-4cf0-a7ce-fe6118eb96a5","tokenDurationInMins":20}},"kbPage":{"id":22833004545,"title":"Quick Reference Guide: Account Updater","url":"https://payrix.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/22833004545","space":{"key":"PRC","name":"Payrix Resource Center","id":54526079},"serviceDeskIds":[1,5,10,27],"appLinkId":"f632b546-e432-3ff6-9ff7-3c580f24f471","idInString":"22833004545","projects":[{"projectId":10010,"serviceDeskId":1,"portalId":1},{"projectId":10033,"serviceDeskId":5,"portalId":5},{"projectId":10054,"serviceDeskId":10,"portalId":10},{"projectId":10156,"serviceDeskId":27,"portalId":27}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=payrix","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a147f34314a8e939cb6b5825264d527f71b709d5_lout","baseUrl":"https://payrix.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://payrix.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1bd31862-6ad5-4cf0-a7ce-fe6118eb96a5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8d5e86183a0d4edc93c1cb0992a1a9c9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}