Jira Service Management

{"xsrfToken":"c1c0fb887ea2183127039b87969a16db4abea2e0_lout","branding":{"id":"5","key":"prc","name":"Resource Center","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/11","theme":{"headerBGColor":"#231f20","headerLinkColor":"#ffffff","headerLinkHoverColor":"#b538cf","headerLinkHoverBGColor":"#b538cf","headerBadgeColor":"#b538cf"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cd5f1f76-06a0-4a84-a2a9-778dae08a006/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmQzMTg2Mi02YWQ1LTRjZjAtYTdjZS1mZTYxMThlYjk2YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkNWYxZjc2LTA2YTAtNGE4NC1hMmE5LTc3OGRhZTA4YTAwNiI6WyJyZWFkIl19LCJleHAiOjE3NDU4MzAyOTUsIm5iZiI6MTc0NTgyOTY5NX0.FWvCk52sDamheeYKsNNukd6qDy2peh_XXuzP6_baE2I&client=1bd31862-6ad5-4cf0-a7ce-fe6118eb96a5&mode=fit","logoId":"cd5f1f76-06a0-4a84-a2a9-778dae08a006","isLogoAvailable":true,"helpCenterTitle":"Welcome to Payrix Support","sharedPortalName":"Help Center","userInitialAnnouncementMessageWiki":"<p>We’ve updated the look and feel for how you experience Payrix. For Risk Incident and Risk Request please use the Risk and Compliance button to fill in that request. For all other Request please use Partner Support Team For more information on our rebrand, click  <a href=\"https://www.payrix.com/insights/blog/meet-the-new-payrix-new-story-new-look-new-experience\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Payrix Support","sharedPortalName":"Help Center","announcementMessage":"We’ve updated the look and feel for how you experience Payrix. For Risk Incident and Risk Request please use the Risk and Compliance button to fill in that request. For all other Request please use Partner Support Team For more information on our rebrand, click [here|https://www.payrix.com/insights/blog/meet-the-new-payrix-new-story-new-look-new-experience].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#c351e8","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/86e36ee5-3a20-43d7-8832-d3c02bdaafa4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmQzMTg2Mi02YWQ1LTRjZjAtYTdjZS1mZTYxMThlYjk2YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg2ZTM2ZWU1LTNhMjAtNDNkNy04ODMyLWQzYzAyYmRhYWZhNCI6WyJyZWFkIl19LCJleHAiOjE3NDU4MzAyOTUsIm5iZiI6MTc0NTgyOTY5NX0.NCLGhO3EIJ3HIiY6AKP0XA4y_P3DEH30DDx6wfmBRoA&client=1bd31862-6ad5-4cf0-a7ce-fe6118eb96a5&height=300&mode=fit","bannerMediaApiFileId":"86e36ee5-3a20-43d7-8832-d3c02bdaafa4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"prc","projectId":10033,"serviceDeskId":5,"name":"Resource Center","description":"<p>Technical documentation, informational articles, and product updates for the Payrix Platform and API.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"51","name":"API Support","descriptionHtml":"","callToAction":"API Support","introHtml":"<p>Ask for help with the API.</p>","icon":10468,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[],"key":""},{"id":"52","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"49","name":"Portal Support","descriptionHtml":"","callToAction":"Portal Support","introHtml":"<p>Need help navigating the portal?</p>","icon":10467,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"53","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"48","name":"Terminal Support","descriptionHtml":"","callToAction":"Terminal Support","introHtml":"<p>Need assistance with your device?</p>","icon":10472,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"50","name":"Terminal Support","descriptionHtml":"","callToAction":"Terminal Support","introHtml":"<p>Choose this if you have questions or issues with operating your credit card terminal.</p>","icon":10472,"iconUrl":"https://payrix.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"9":[51,49,53,48,50,54,55]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f632b546-e432-3ff6-9ff7-3c580f24f471","appLinkName":"System Confluence","appLinkUrl":"https://payrix.atlassian.net/wiki","spaceKey":"PRC","spaceName":"Payrix Resource Center","spaceUrl":"https://payrix.atlassian.net/wiki/spaces/PRC","isServer":false},"labels":[],"projectKey":"PRC","serviceDeskId":5,"kbLinkDomainURLs":["https://payrix.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PRC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmQzMTg2Mi02YWQ1LTRjZjAtYTdjZS1mZTYxMThlYjk2YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU4MzA4OTUsIm5iZiI6MTc0NTgyOTY5NX0.UTUguh7a9rnUhfkmh11gJRFrHlKlEEF4pWVkFMWc-Pg","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"1bd31862-6ad5-4cf0-a7ce-fe6118eb96a5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"746dfb49-f9da-4c38-81a8-1c3fb05b2937","name":"Implementations","description":"All things related to Integrating to Payrix as a partner.","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/746dfb49-f9da-4c38-81a8-1c3fb05b2937","createdAt":"1626205665835"},{"id":"356b553a-6792-4ed8-b65c-4e7c206c8448","name":"PAYMENT PROCESSING","description":"No matter your needs, Payrix has the ideal payment processing solution for your business. Find everything you'll need to know in this section.","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/356b553a-6792-4ed8-b65c-4e7c206c8448","lastUpdated":"1600390011337","createdAt":"1600358691596"},{"id":"a2895b63-ee8b-4e82-b057-3f6955d18862","name":"MERCHANT ONBOARDING","description":"Our numerous onboarding options guarantee a frictionless experience when adding your Merchants to Payrix.","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/a2895b63-ee8b-4e82-b057-3f6955d18862","lastUpdated":"1600390661480","createdAt":"1600358701005"},{"id":"2e228cf9-5c8d-43fc-85b9-14f7b12fc77b","name":"FEE CREATION & CUSTOMIZATION","description":"Discover how you can monetize your payments services through customized fees.","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/2e228cf9-5c8d-43fc-85b9-14f7b12fc77b","lastUpdated":"1600390721666","createdAt":"1600358713368"},{"id":"60e30659-0413-4527-9e65-a616966b6796","name":"FUNDING & PAYOUTS","description":"Getting Merchants their processing income quickly is essential. Use this section to learn about the funding options available in Payrix. ","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/60e30659-0413-4527-9e65-a616966b6796","lastUpdated":"1600394766144","createdAt":"1600358722042"},{"id":"d31a821f-7453-4087-9a20-de092ea9f560","name":"GENERAL INFORMATION","description":"Detailed information about various features and functions available in Payrix. ","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/d31a821f-7453-4087-9a20-de092ea9f560","lastUpdated":"1600394948693","createdAt":"1600358729882"},{"id":"7eb933bb-c718-40f4-b473-84d0afb33ea4","name":"FREQUENTLY ASKED QUESTIONS","description":"Answers to common questions.\n","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/7eb933bb-c718-40f4-b473-84d0afb33ea4","createdAt":"1570285140765"},{"id":"63c2c49c-209b-4d6e-90c9-2247949189c8","name":"PAYRIX UPDATES","description":"Find out what's new in the Payrix Portal and Platform, in addition to the latest features we've rolled out.","categoryUrl":"https://payrix.atlassian.net/servicedesk/customer/portal/5/topic/63c2c49c-209b-4d6e-90c9-2247949189c8","createdAt":"1601420452038"}]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/5?xdm_e=https%3A%2F%2Fpayrix.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2NDdhMGUwNzJhNmI1NjUxM2JkOGVkNDEwMjNkOGY1MWI3NDUxODVjYjU5ZmVjZmQ4NzY1MzYzOGE3MGFlZjgyIiwiaXNzIjoiZGI0ZDg1NDAtZWE1Ni0zNTE4LThlMTAtYTU4MTdkNzM1NzQyIiwiY29udGV4dCI6e30sImV4cCI6MTc0NTgzMDU5NSwiaWF0IjoxNzQ1ODI5Njk1fQ.2TZpi8Qhq74vljWS7snR6xmwNOZTOUMFiSSIvM0miyA\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImRiNGQ4NTQwLWVhNTYtMzUxOC04ZTEwLWE1ODE3ZDczNTc0MiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9wYXlyaXguYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvcGF5cml4LmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlBSQyIsImlkIjoiMTAwMzMifX19LCJleHAiOjE3NDU4MzA1OTUsImlhdCI6MTc0NTgyOTY5NX0.ydtLuoj9nhYRRxUScNgg7B4khSL8sRyF3SmJw-okoc0\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://payrix.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://payrix.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"PRC\\\",\\\"id\\\":\\\"10033\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"PRC\\\",\\\"project.id\\\":\\\"10033\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\"}\",\n \"timeZone\":\"America/Kentucky/Louisville\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://payrix.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}