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This article offers further details regarding the thirteen Complaint Element Codes presented in thehttps://www.canada.ca/en/financial-consumer-agency/services/industry/laws-regulations/credit-debit-code-conduct.html. Although Partners will only be required to work with Payrix to resolve Complaint Element Codes 1, 2, and 13, we have detailed the other Complaint Element Codes for a better understanding of your Complaint Types and how/when they apply. |
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Element 1: Transparency and Disclosure Element
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