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Navigate to the Payment Returns page by clicking Payment Returnsunder Payments in the left hand navigation bar.

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Expand
titleClick here to view the features of the Payment Returns page.

Payment Returns Table

Locate individual returned payments in the main table on the Payment page. Individual payments are listed by row. The default view includes the following columns:

Payment Returns Table Column Name

Description

Name

The name of the customer.

TXN ID

The unique identifier for the transaction.

Merchant

The name of the merchant that processed the return.

Account

The merchant account identification number.

Amount

The dollar amount associated with the returned payment.

Created

The date that the return payment was created.

Return Code

The reason for the returned payment.

Payment Return Table Actions

The Payment Return table supports the following actions:

  • Access the Transaction Details page by clicking any information in an individual payment row.

  • Load additional payments to your Payment Returns Table by clicking SHOW MORE RESULTS at the bottom of the table.

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Click the links or items in the Payment Returns page to access any of the following pages: