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Call our GET Search for transaction status changes around 9AM AEST daily which will pull a set of all transactions for your business that have had a change of transaction status.
When a transaction is initially processed in the debit run, the transaction status will be 'P’ (Pending - Bank Debit)
On the 2nd business day, the result will be returned by the bank which will change the status to ‘S' (Settled) or 'R’ (Rejected - Transaction failed)
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If a transaction is rejected, most decline responses by the Account holders institution are generic so it’s not always possible to know exactly why the payment was declined. If all of the information seems correct, it is best to have your customer contact their financial institution and ask for more information. For privacy and security, financial institutions are only obligated to discuss the specifics of a declined payment with their account holders. |
Following the above API, use our POST Acknowledge transaction status change to acknowledge the transactions and remove them from the data set when you next call the Get New Status Search above.
If the transaction status changes again after you have removed it from the data set, it will be returned in the GET Search for transaction status changes to notify you of the change in status.
e.g. Search for specific types of transactions (single or list)
PDB = Payer Debit Bank
PDC = Payer Debit Card
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