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Call our GET Search for transaction status changes around 9AM AEST daily which will pull a set of all transactions for your business that have had a change of transaction status.
When a transaction is initially processed in the debit run, the transaction status will be 'P’ (Pending - Bank Debit)
On the 2nd business day, the result will be returned by the bank which will change the status to ‘S' (Settled) or 'R’ (Rejected - Transaction failed)
If a transaction is rejected with a decline reason supplied by the issuer we will return this response. Refer to Transaction Sub-Status Code.
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If a transaction is rejected, most some decline responses by the Account holders institution are generic so it’s not always possible to know exactly why the payment was declined. If all of the information seems correct, it is best to have your customer contact their financial institution and ask for more information. For privacy and security, financial institutions are only obligated to discuss the specifics of a declined payment with their account holders. |
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