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To learn more about the specifics of adding or updating a bank account, see our Account Maintenance articles: |
The processes outlined below will outline how to submit a Change Request to update your or your Merchant’s bank account information.
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See Test Bank Account Change Requests in the Sandbox Environment for parameters that can be used to review the outcome of various Change Request results. |
Using the Portal
Submitting a change request using the Portal can be completed in a few simple steps along with easy upload of the supporting documents in a single process:
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Declines can occur for one of the following reasons:
These declines will be accompanied by a note added to your account from the risk reviewer. |
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Test Bank Account Change Requests in the Sandbox Environment
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Using the following bank account information, you can submit a manual change request that will be treated as a sandbox test when submitted in the Sandbox environment.
The routing numbers provided below will generate a specific automated risk decision for each type of Change Request result to help you better understand the process.
Note: You can use any 10 to 12-digit account number for US-based entities and 8 to 12-digit account number for Canada-based entities.
US-Based Entity Routing Number | Canada-Based Entity Routing Number | Change Request Decision Result |
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061000227 | 021000021 | Approved |
061092387 | 000281349 | Manual Review |
067014822 | 071025661 | Declined |