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Policies provide a powerful and customizable platform for automating risk management decisions, leveraging a variety of native and third-party risk review services and checks, and offering a flexible framework to adapt to the dynamic nature of Merchant and Transaction risk assessment.
A Policy is made up of 5 7 components: Stage, Target Decisions, Sub-Decisions, Rules, Dependencies, and Failover Dependencies.
Policy Component | Description |
Stage | The Merchant boarding or Transaction processing stage where the Policy will be applied. |
Target | The Partition (Facilitator portfolio), Division (a Referrer’s portfolio), or Entity (Referrer or Merchant). |
Status | Whether or not the Policy will be actively applied (Active or Inactive). |
Decisions | A configuration of risk rules allowing Facilitators or Referrers to set specific risk criteria to determine the automated action that should occur to a transaction or entity. |
Sub-Decisions | Specific Decision criteria used to initiate the Decision Action. |
Rules | Conditional Sub-Decision criteria to further refine the Decision Action requirement. |
Dependencies | The result of another Decision acts as a prerequisite to trigger the current policy. |
Failover Dependencies | The action that should be taken if a Decision dependency fails or an error occurs to avoid the Decision action. |
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Stage
The Stage determines at what Merchant Boarding or Transaction processing status that the Policy should take effect:
Stage | Description | Status Type |
|---|---|---|
Create Entity | When an entity is created. | Merchant Boarding |
Pre-board | When the entity is created, but not yet boarded. | Merchant Boarding |
Underwriting | When an entity is being risk-reviewed for boarding. | Merchant Boarding |
Post-board | After the entity has passed risk review and completed boarding. | Merchant Boarding |
Transaction | For any transaction processing event. | Transaction Processing |
Activation | When a payment terminal is activated in a payment transaction. | Transaction Processing |
Auth | When a credit card is authorized for a transaction. | Transaction Processing |
Post-Auth | After a credit card has already been authorized for a transaction. | Transaction Processing |
Capture | When a credit card payment is captured. | Transaction Processing |
Refund | When a transaction refund is issued. | Transaction Processing |
E-Check | When an eCheck transaction is processed. | Transaction Processing |
Change Review | When a bank account change request occurs from an entity. | Merchant Boarding |
Decisions
Decisions serve as the central control points within a Policy, coordinating the application of Sub-Decisions, Rules and Dependencies with the initially specified risk service.
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Risk Level sets an optional prioritization to apply the sub-decision action based on the Merchant’s Risk Score range, between 0 and 100, 0 being the highest risk and 100 being the lowest. This Merchant Risk Score is displayed on the Merchant Risk Management Details page:
Low - 67-100
Medium - 34 to 66
High - 0 to 33
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