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When dealing with withdrawal disbursements in the Portal, it’s essential to be aware of potential discrepancies that may arise between expected and actual disbursement amounts. These variations can be attributed to several factors within the system:
Available Balance Constraints
If the available balance is less than 1 cent, it may result in a discrepancy in the disbursement amount.
Risk
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Payout schedules:
Percentage < 100%
Static Amount < 100%
Float
Negative entry events which occur in the time between disbursement request and processing.
Chargebacks, authorization fees, payout fees, etc.
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These known issues will be addressed in upcoming releases. |
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Refund status changes during the time which a disbursement is being processed.
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Note
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Parameters
Risk parameters set by you or your parent entity may prevent the full disbursement amount from being processed, contributing to differences in expected and actual amounts.
Withdrawal Schedule Considerations
Both Withdrawal Schedule Types (Percentage & Actual) as well as Float parameter settings below 100% can affect the disbursement amount.
Negative Entry Events
Events like chargebacks, authorizations, and payout fees occurring between the disbursement request and processing can lead to discrepancies.
Refund Status Changes
Changes in refund status during disbursement processing may impact the final disbursed amount.
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Warning: Be cautious of unexpected downstream failures as they can result in an undisbursed amount rollover. This serves a a catch-all for errors in disbursment entry calculations. |
Understanding these potential causes of discrepancies is vital for effective disbursement management within the Payrix platform. By being aware of these factors, users can proactively address issues and ensure accurate disbursement processing and reconciliation.