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Ensure latest Salesforce Payments Package is installed - Production Salesforce Payments Package
Install
Recommendation is to ‘Install for All Users’.
If you prefer to you can ‘Install for Admin Users Only’, ensure .
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Ensure that the Salesforce |
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User authorising the Payrix Sync is a Salesforce System Administrator or has System Administrator privileges. |
If the issue persists and you are still unable to authorise the Salesforce organisation to the Payrix account, as Salesforce has strict firewalls and security, it may be a case of requiring your Salesforce IP and domain to be whitelisted. Speak to our Integrations team to confirm - customerintegration@payrix.com.au.
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