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  1. Login to Payrix Portal

  2. Select ‘Salesforce’ in the top menu bar.

  3. Select the correct radio button, ‘Production’ or ‘Sandbox’.

  4. Login via Salesforce ensuring the correct domain is entered and authorisation will be complete.

    1. You can find the correct domain by going into your Salesforce Setup Settings:

      1. Login to Salesforce

      2. Click on the Cogs button on the top right and select ‘Setup’.

      3. In the search field on the left under ‘Setup’, enter ‘My Domain’.

      4. From ‘Current My Domain URL’, select the section before ‘.my.salesforce.com’ and that is the correct domain to use.

Info

If you are experiencing issues authorising Salesforce to the Payrix account, refer to our Troubleshooting steps here - Troubleshoot Payrix to Salesforce authorisation.

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Payrix Payments Application

Once the application launches you will see 3 tabs:

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API Name

Type

Description

EventDateTime__c

datetime

The date and time of the settlement event.

EventType__c

Picklist

“Settled” when settlement has occurred.

CurrencyCode__c

text (3)

The currency code for the amount settled, as per standard Salesforce currency codes.

AmountSettled__c

number (16,2)

The total amount settled to the business that receives the payments for invoices.

SettlementReference__c

text (100)

The internal Payrix settlement reference, to allow reconciliation with non-Payrix services.

ipayments__Customer_Description__c

text (500)

The transaction description.

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Anchor
Troubleshoot
Troubleshoot
Troubleshoot Payrix to Salesforce authorisation

  1. Ensure latest Salesforce Payments Package is installed - Production Salesforce Payments Package

  2. Install

    1. Recommendation is to ‘Install for All Users’.

    2. If you prefer to ‘Install for Admin Users Only’, ensure the Salesforce Admin is the User that will authorise the apps together. The User must have access to both Payrix Portal and Salesforce.

  3. If the issue persists and you are still unable to authorise the Salesforce organisation to the Payrix account, as Salesforce has strict firewalls and security, it may be a case of requiring your Salesforce IP and domain to be whitelisted. Speak to our Integrations team to confirm - customerintegration@payrix.com.au.

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