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Ensure that all terms and conditions are clear and concise. Before a sale is conducted, you must clearly communicate any special restrictions to cardholders.

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Payment page requirements - Payer Paid transaction fees

Should you wish to pass on transaction fees to the payer, your payment page will require the following:

1. Any fees charged must be clearly displayed in dollar amounts on the payment page, the Direct Debit Request agreement (if offered) and the invoice. This ensure that the payer is fully aware of the fees associated with the transaction and protect the merchants from any disputes regarding the amount charged.

2. A sample of what the payment page could look like depending on the specific payment methods you are accepting are below:

   1. Sample 1

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         • In this example, the purchase amount is $5.00 and the transaction fees are displayed to the payer so they are aware of fees that are charged for the type of payment.

         • The total amount charged including the fees will need to be displayed on the next page the payer is directed to. The total amount charged including fees is returned via API if the payment is successful.

   2. Sample 2

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         • In this example, your software is calculating the total transaction fees on the initial payment page and the total charges is split into 3 parts

           • Goods or Services purchased

           • Additional fees

           • Total charged (sum of the above 2)

Should you have any questions around the payment page requirements, you can contact your Partner manager and they will provide guidance around the payment page requirements.

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