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Note

Warning: Merchants located in PR or VI are currently unable to board unless they maintain a physical operational presence on-shore within the continental US.

Merchant Requirements

Each of the following requirements must be met:

  • The merchant business must be based in and have a significant physical operational presence in the US.

  • At least one individual based in the US, who holds significant management responsibility, must be present on the business premises.

  • The merchant must have a minimum of 2 or more years in business.

  • Only corporations, LLCs, and similar registered business entity types are accepted. (Sole proprietorships are not accepted at this time.)

  • An Employer Identification Number (EIN) based in the US.

  • A bank account based in the US.

Platform Restrictions for Puerto Rico and US Virgin Islands Merchants

The following restrictions apply for Merchants boarding from PR and VI:

  1. Only VCore is available for PR and US Virgin Island Merchant transactions.

  2. eCheck is not supported in PR and VI at this time.

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Exception Request Process

Note: The requirements below only apply to non-US citizens boarding US-based businesses. Citizens of PR and VI are also US citizens, each with their own Social Security number (SSN) and ability to obtain an EIN.

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