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To be successful in your application for payments with HUB HELLO, powered by Payrix you will need a valid ABN (Australian Business Number).

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Your ABN (Australian Business Number) is a unique 15-digit number, and can usually be found by:

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  • A description of the goods and services you provide

  • A summary of your most common payment terms, including whether you accept payments in arrears or advance and if so, how many days in advance

  • The average value of your transactions, and the highest single transaction amount you expect to process with us

  • How many transactions/purchases do you expect to process in one month on average

To do this, we recommend having the past 6 months of your business’ business transaction data on hand while you complete this section, or to consult with your financial controller or accountant. It’s important this information is accurate, as it will determine how your account is set up with us.

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Depending on your account, you may also need to allocate how you want to split your fees between your business and your customers.O

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Once you submit your application, your Authorised Representative or Owner will receive a copy of your application, including your fee setup and pricing. If you are unsure how your company wants your fees allocated, we recommend checking with your Authorised Representative or Financial Controller before submitting your application.

Authorized Representatives and Beneficial Owners

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  • Current Drivers License

  • Passport (dated within two years)

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Due to the sensitive nature of this information, a secure one-time link can be sent to your Owners/Directors/Authorised Representatives so they can enter their details without having to share them with other members of the organisation. You can do this by clicking ‘Send Invite’ from within the Owner/Directors page.

Identification Guidelines

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Driver’s License Photo Requirements

  • Bright and clear (good quality)

  • Government-issued

  • Original full-size, unedited document (no cropping or photoshopping)

  • Copy of front and back

  • No black-and-white images

  • No expired documents

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Passport Photo Requirements

  • Bright and clear (good quality)

  • Government-issued

  • Original full-size, unedited document (no cropping or photoshopping)

  • No black-and-white images

  • No expired documents

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Choosing Your Signatories

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If you only have (1) Owner or Director, you will only need one signitorysignature. If you have more than (1) Owner or Director, you will need signatures from at least (2) of your Owners, Directors, and/or Authorised representatives.

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