Page Comparison

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• Instantly know the status of your customer’s refund.

• Avoid retrying failed refunds or manually locating declined transactions.

• Receive Authorization Codes related to each refund transaction.

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Real-Time

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Authorization for Refund Transactions Lifecycle

Using Vantiv (VAP)

As part of the Real-Time Refund Authorization functional update, the transaction lifecycle for refunds will change to no longer reflect a pending status, but rather be Approved and Captured (or Declined) instantly before reaching the Settled status.

Using VAP, a Cancel button will no longer be displayed. As a result, you cannot cancel or void the refund.

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Using Vantiv Core (VCore)

After a response is received, the refund transaction status will show “Approved” and is then batched for capture.

If the refund transaction is declined, the status will show as “Failed”. Transactions can be voided/ canceled until the refund transaction status is updated to “Captured”.

Refund Transaction Details

The Transaction Details page for refund transactions will no longer display a Cancel button, allowing cancelling the initiated refund to be canceledrefunds for transaction processed on VAP. This is due to the instantaneous nature of Real-Time Refund Authorization approving and capturing an initiated immediately.

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