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A negative disbursement refers to a funds that are debited from a Merchant’s Account Balance, in contrast to a [positive] disbursement, where funds are credited to the Merchants Account Balance. The Account Balance, also called “available balance” is the sum of all the entries on a Merchant’s account.

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Learn more about a Merchant’s Account Balance using the Merchant Balance Details page.

Negative disbursements, also called “debits”, can be triggered for a number of reasons:

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The Negative Balance Email parameter determines whether or not an email will be sent to the Merchant notifying them of their negative balance and the grace period they have before they are debited to make their balance positive again.

 

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This parameter can also be modified in the Email Alerts page.

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