When an eCheck transaction or a disbursement is processed in Payrix, this will be sent out as an ACH transaction. In the event that this transaction/disbursement is returned by the receiving bank, the system may trigger an automated hold based on the response received.
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Step 3: Click on the Withdrawals tab. Then, click on a listed disbursement with a status of FAILED RETURNED to view its Withdrawal Details page.
Step 4: Under the revealed Alerts section, you will see the time of the return (Created), the type of decline (Code), and the supporting reason or explanation (Message).
You can view a complete list of Disbursement (ACH) Return Codes below:
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title | Click here to see all Disbursement (ACH) Return Codes. |
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CODE | CATEGORY | DESCRIPTION | AUTO BLOCK | REMOVABLE BLOCK | ONLY APPLIES TO AFFECTED MERCHANT | APPLIED PLATFORM WIDE | R01 | NSF
| Insufficient funds in account | NO | YES | | | R02 | BADACCOUNT
| Account is closed | YES | NO | | YES | R03 | BADACCOUNT
| No account on file | YES | NO | | YES | R04 | BADACCOUNT
| Invalid account number | YES | NO | | YES | R05 | UNAUTHORIZED
| Unauthorized debit to consumer account | YES | YES | YES | | R06 | UNAUTHORIZED
| Returned at request of ODFI | YES | YES | YES | | R07 | UNAUTHORIZED
| Authorization revoked by customer | YES | YES | YES | | R08 | UNAUTHORIZED
| Payment stopped | YES | YES | YES | | R09 | NSF
| Insufficient collected funds in account being charged | NO | | | | R10 | UNAUTHORIZED
| Customer advises not Authorized, notice not provided, improper source document, or amount of entry not accurately obtained from source document | YES | YES | YES | | R11 | BADACCOUNT
| Check truncation return | YES | NO | | YES | R12 | BADACCOUNT
| Account sold to another financial institution | YES | NO | | YES | R13 | BADACCOUNT
| Invalid ACH routing number | YES | NO | | YES | R14 | UNAUTHORIZED
| Representative payee is deceased or cannot continue in that capacity | YES | YES | YES | | R15 | UNAUTHORIZED
| Beneficiary or account holder other than representative payee deceased | YES | YES | YES | | R16 | UNAUTHORIZED
| Account funds have been frozen | YES | YES | YES | | R17 | BADACCOUNT
| Item returned because of invalid data; refer to addenda for information | YES | NO | | YES | R18 | GENERAL
| Improper effective date | NO | | | | R19 | GENERAL
| Amount error | NO | | | | R20 | UNAUTHORIZED
| Account does not allow ACH transactions or limit for transactions has been exceeded | YES | YES | YES | | R21 | BADACCOUNT
| Invalid company identification | YES | NO | | YES | R22 | BADACCOUNT
| Invalid individual ID | YES | NO | | YES | R23 | UNAUTHORIZED
| Credit entry refused by receiver | YES | YES | YES | | R24 | GENERAL
| Duplicate entry | NO | | | | R25 | BADACCOUNT
| Addenda record error | YES | NO | | YES | R26 | BADACCOUNT
| Mandatory field error | YES | NO | | YES | R27 | BADACCOUNT
| Trace number error | YES | NO | | YES | R28 | BADACCOUNT
| Routing/transit number check digit error | YES | NO | | YES | R29 | UNAUTHORIZED
| Corporate customer advised not authorized | YES | YES | YES | | R30 | GENERAL
| RDFI not participant in check truncation program | NO | | | | R31 | UNAUTHORIZED
| Permissible return entry | YES | YES | YES | | R32 | GENERAL
| RDFI non-settlement | NO | | | | R33 | UNAUTHORIZED
| Return of item | YES | YES | YES | | R34 | GENERAL
| Limited participation ODFI | NO | | | | R35 | GENERAL
| Return of improper debit entry | NO | | | | R36 | GENERAL
| Return of improper credit entry | NO | | | | R37 | GENERAL
| Source document presented for payment | NO | | | | R38 | GENERAL
| Stop payment on source document | NO | | | | R39 | BADACCOUNT
| Improper source document | YES | NO | | YES | R40 | UNAUTHORIZED
| Return of item by government agency | YES | YES | YES | | R41 | BADACCOUNT
| Invalid Transaction Code | YES | NO | | YES | R42 | BADACCOUNT
| Routing/transit number check digit error | YES | NO | | YES | R43 | BADACCOUNT
| Invalid account number | YES | NO | | YES | R44 | BADACCOUNT
| Invalid individual ID | YES | NO | | YES | R45 | BADACCOUNT
| Invalid individual name or company name | YES | NO | | YES | R46 | BADACCOUNT
| Invalid representative payee indicator code | YES | NO | | YES | R47 | BADACCOUNT
| Duplicate enrollment | YES | NO | | YES | R50 | GENERAL
| State law affecting RCK acceptance | NO | | | | R51 | UNAUTHORIZED
| Item is ineligible, notice not provided, signature not genuine, or original item altered for adjustment entry | YES | YES | YES | | R52 | UNAUTHORIZED
| Stop payment on item | YES | YES | YES | | R53 | GENERAL
| Item and ACH entry presented for payment | NO | | | | R61 | GENERAL
| Misrouted return - RDFI for original entry has placed incorrect routing/transit number in RDFI identification field | NO | | | | R62 | GENERAL
| Incorrect trace number | NO | | | | R63 | GENERAL
| Incorrect dollar amount | NO | | | | R64 | GENERAL
| Incorrect individual identification | NO | | | | R65 | GENERAL
| Incorrect transaction code | NO | | | | R66 | GENERAL
| Incorrect company identification | NO | | | | R67 | GENERAL
| Duplicate return | NO | | | | R68 | BADACCOUNT
| Untimely return - return was not sent within the established timeframe | YES | NO | | YES | R69 | BADACCOUNT
| Field errors | YES | NO | | YES | R70 | UNAUTHORIZED
| Permissible return entry not accepted | YES | YES | YES | | R71 | BADACCOUNT
| Misrouted dishonored return -incorrect routing/transit number in RDFI identification field | YES | NO | | YES | R72 | GENERAL
| Untimely return - dishonored return was not sent within the established timeframe | NO | | | | R73 | GENERAL
| Timely original return - RDFI certifies the original return entry was sent within established timeframe for original returns | NO | | | | R74 | GENERAL
| Corrected return - RDFI is correcting a previous return entry that was dishonored because it contained incomplete or incorrect information | NO | | | | R75 | GENERAL
| Original return not a duplicate | NO | | | | R76 | GENERAL
| No errors found | NO | | | | R80 | BADACCOUNT
| Cross-border payment coding error | YES | NO | | YES | R81 | GENERAL
| Non-participant in cross-border program | NO | | | | R82 | BADACCOUNT
| Invalid foreign RDFI identification | YES | NO | | YES | R83 | BADACCOUNT
| Foreign RDFI unable to settle | YES | NO | | YES | R84 | GENERAL
| Cross-border entry not processed by originating gateway operator | NO | | | | R94 | GENERAL
| Administrative return item was processed and resubmitted as a photocopy | NO | | | | R95 | GENERAL
| Administrative return item was processed and resubmitted as a MICR-Split | NO | | | | R97 | GENERAL
| Administrative return item was processed and resubmitted with corrected dollar amount | NO | | | | R98 | GENERAL
| Indicates a return PAC (pre-authorized check); RDFI provides a text reason and indicated a new account number on the PAC itself | NO | | | | R99 | GENERAL
| Indicates a return PAC (pre-authorized check); RDFI provides a text reason on the PAC itself for which there is no equivalent return reason code | NO | | | |
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