Updates to "Raise A Support Request" page. Now features a simple and intuitive interface for logging a support request.
Updates to "My Support Requests Page" Now includes a functional subject search and tick box to show closed.
Updates to "Home" page to reduce clutter and streamline reporting section.
Updates to "Active Merchants" page. Now also includes functional search bar as well as "Show recently onboarded".
New: Contact Us Menu link which now links to our contact form.
FAQ Now removed.
Merchant Onboarding page now links to merchant onboarding instructions & related support processes.
You will find our latest Salesforce releases here
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Active Partner Merchants Page Update
We have included additional information in the partner portal based on the feedback we received. The Active Merchants page has some additional merchant information that partners will find handy.
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Updated version
New sections included:
Fees Breakdown
Business or Payer Paid or Profiled
Transaction Limits
Onboarding - Max Recurring Amount
Onboarding - Max RT Amount
Onboarding - Max Monitor Amount
REST Creds - Console to push to SF in new business API response.
Business References number
We have grouped all the information into appropriate (collapsible)sections including the extra data pulled via API and further improved visuals. This means partners will only need to display the information they need.
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