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Before beginning this process, please review our Risk and Underwriting documentation as “auto-boarding” is currently unavailable for Canadian merchants. |
Overview
From the Portal Dashboard, a Merchant can be boarded using the Merchant Boarding Form (located in the Merchants tab of the Management menu).
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See the steps below to learn how to find and use the Merchant Boarding Form to board new merchants to the platform.
Merchant Boarding Form
Step 1: About the Business
The first step of the Merchant Boarding form is to provide information about the prospective merchant’s business.
(See the full list of requirements below)
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Field | Required | Description |
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Business TypeJurisdiction | Required | Indicates whether a business is publicly or privately held. 0 = Private
1 = Public
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Legal Business Name | Required | The full legal name of the business as registered with the IRS. |
DBA - Statement Descriptor | Optional | Defines how the merchant's business name will appear on the customer credit card statements. (If no descriptor is set then this will display the Legal Business Name):
If a descriptor is defined, the box adjacent to this field will preview the Merchant's business name as it will appear on the cardholder’s statements. |
Business Registration Number | Required* | A 9-digit business identification code as issues by the CRA. *If the business is a sole proprietorship and no Business Number was issued enter the primary owner’s Social Insurance Number (SIN). |
Years in Business | Required | The number of years that the merchant has been in business. |
Website | Required | The merchant’s public website where sales are run. If the merchant has no website (such as a brick and mortar only business) then https://nowebsite.com should be entered in this field. |
Currently Accept Credit Cards | Optional Default is no | A toggle On/Off to specify if the merchant is currently accepts credit cards. |
Annual Credit Card Sales* | Required *Displays when “Currently Accept Credit Cards” is set to Yes | The current number of annual credit card sales for the merchant. |
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Business Phone | Required | The business phone number to be stored on file. |
Customer Service Phone | Optional | The phone number that will show on the customer’s statement. If no Customer Service Phoner is provided the Business Phone number on file will be displayed. |
Fax | Optional | The merchants fax number (if available). |
Address, Address 2, City, State, Zip Code | Required | The merchants street address that is used on their tax form. PO Boxes are not allowed. *The merchant Timezone is automatically set based on the location of the business’s address. |
Required | The merchant’s business email address used for electronic communication. *Owners personal address (if different from business email) should not be used. | |
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Step 2: About the Owner
The second step of the Merchant Boarding form is to provide information about the merchant’s business owner(s).
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Field | Required | Description |
|---|---|---|
First Name | Required | The first name of the primary owner for the business. |
Last Name | Required | The last name of the primary owner for the business |
DOB (mm-dd-yyyy) | Required | The date of birth for the business primary owner. |
SSNSIN | Required | The social security insurance number for the business primary owner. |
Business Title | Required | The title the merchant holds in relation to associated business. i.e - “Owner”, “CEO”, “Comptroller”, “Executive Officer” |
Ownership % | Required | The percent of ownership the primary owner has for the business. |
Drivers License | Optional | The driver’s license of the primary owner. |
DL StateProvince | Optional | The driver’s license state province of the primary owner |
Significant Responsibility | Required | Is the primary owner a ‘Control Prong’ of this business? I.e. does the primary owner a controlling authority of the business, including (but not limited to) these roles: Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice Presidents, or an individual with significant legal authority to enter the Legal Entity into a commercial relationship. |
Politically Exposed Person | Required | Is the primary owner a politically exposed person? Politically exposed is defined as any person/s whomthrough their prominent position or influence, is more susceptible to being involved in bribery or corruption. |
Address, Address 2, City, StateProvince, Postal Code | Required | The merchant's street address that is used on their tax form. PO Boxes are not allowed. *The merchant Timezone is automatically set based on the location of the business’s address. |
Required* | The merchant’s email address used for electronic communication. | |
Owner Phone | Required* | The primary owner's phone number. |
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Step 3: Account Setup
The third step of the Merchant Boarding form is to obtain the platform account information for the merchant.
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Field | Required | Description |
|---|---|---|
Boarding Status | Required | Indicates whether the merchant is ready to be sent to processor or is saved.
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Add MCC | Required | Merchant Category Code for merchant. MCCs must be preapproved by the Payrix Risk/UW team. |
Merchant Type* | Optional | Indicates the business category most relevant to the market vertical for the merchant. *Select the one most relevant to your company:
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Accept Terms and Conditions | Optional* Default is No | *Note this field is Required for boarding but not for saving the merchant. i.e - “Not Ready” Boarding Status |
Date of Acceptance* | Optional *Displays when “Accept Terms and Conditions” is set to Yes | Date that the merchant accepted the T&C. |
Time* | Time that the merchant accepted the T&C. | |
Version Accepted* | The T&C version is automatically set by Payrix based on the version available in the Portal. | |
IP Address* | Supply an IP Address of the merchant accepting the T&C for verification purposes. | |
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Add New Merchant to Group | Optional Default is No | Add merchant to a existing group, which is used to pre-define the merchant fees, costs, reserves, withdrawal flows, and profit shares for every merchant within the group. |
ADD TO GROUPS* | Optional *Displays when “Add New Merchant to Group” is set to Yes | Can add merchants to an existing group. A drop down with options will display when the box is selected. |
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Create Login for Merchant | Optional Default is No | This creates a new user in Payrix that will only have access to this merchant. An email will be sent to the user after the merchant account is created. |
Password* | Required *Displays when “Create Login for Merchant” is set to Yes | Define merchant password. |
Merchant Username* | Define merchant username for their login. | |
Confirm Password* | Confirm merchant password for their login. | |
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Step 4: Add Bank Account
The fourth step of the Merchant Boarding form is to obtain the Merchant’s bank account information.
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