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Jump Ahead: If you’re already familiar with the Dispute terms within the greater Chargeback process flow and are seeking Dispute Response steps, skip ahead to the relevant guide for your preferred implementation method: |
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Minimizing Disputes - Best practices to proactively prevent Disputes as much as possible.
Handling Specific Dispute Types - Learn more about each platform and card brand Dispute type & code.
Dispute Response Options - See the choices available for each individual Dispute stage and status.
Respond to Chargeback Disputes using the Portal - Use the Portal to respond to a Dispute.
Respond to Chargeback Disputes using the API - Use the API to respond to a Dispute.
Testing Chargeback Disputes using the API - Create an imitation Chargeback Dispute for testing.
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