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This guide will provide all information to meet Risk Mitigation, OFAC, and PCI Compliance requirements amongst other best practices included. |
Review and Underwriting SLAs
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Item
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Description
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SLA
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Partner Due Diligence
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Timeframe for review and response to a Partner application or subsequent information received.
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2 business days
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Merchant Underwriting
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Timeframe for review and response to a Merchant application or subsequent information received.
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2 business days
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Review Risk Hold
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Timeframe to review and investigate held payments.
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1 business day
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Partner Questions
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Time for Risk team to review and respond to inquires from Partners.
2 business days
Resources
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