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The Create Reports page contains a drop down list of report types. Reports can help you gather information and measure performance indicators. You can customize the reports after selecting the report type from the drop down menu. Once you generate the report, you can download a copy in .CSV and .XLS format.

Navigate to the Create Reports page by clicking Reports to open a drop down menu in the Admin category of the left hand navigation panel. Click Create Reports in the drop down menu to open this page.

Create Reports Features

 Click here to view the features of the Create Reports page.

To create a new report, click the Create Reports drop down menu and select a report type. The following report types are available in the portal:

Report Type

Description

Transactions

Displays an overview of your Sales, Refunds and Net sales. Displays a chart depicting the data collected with the total amount of the Report Dates transactions, the number of transactions and monetary values of your Sales, Refunds, and Net.

Transaction Details

Provides additional data on the transactions such as cardholder info, which is compiled in a checklist format that you can opt to add or omit from the report.

Transaction Fees

Provides a breakdown of all costs for the referrer associated with a transaction by transaction ID.

Payment Returns

Provides a list of eCheck / ACH Transactions that have been rejected by the bank(s).

Account Updater

Checks for and provides a list of all updates to stored, tokenized credit cards on merchant account(s).

Unpaid Statements

Displays a list of any unpaid statements associated with your merchants' accounts.

Profit & Loss Statement

Exports data that pertaining to your company’s income and expenses for any given user, entity, income/expense status, and date range.

Negative Balances

Provides a list of entities that have negative balances within your portfolio.

Invoices

Displays an overview of all Pending, Viewed, Paid, and Total invoices within the selected date range for the report, and how many of each calculate those totals.

Balance Details

Exports the balance details for any given date for any (or all) of your merchants on your account to see where your balance stands in terms of your income, expenses and net.

Dispute Details

Generates an indication of which disputes were initiated during the selected date range as well as the reason for the dispute.

Disbursement Summary

Disbursements are used to Credit or Debit the entity bank account to the Primary Account setup. This report provides details on disbursements that have processed on your account. You will see an overview of the disbursement ID and processed date in addition to the total calculation of what composed the disbursement total.

DIsbursement TXN Details

The transactions within a Disbursement determine what will be paid out or credited to an entity bank account. This report provides a break down of the Sales and Refunds within the last processed disbursement.

Disputes

Generate all dispute-related actions (such as opened, closed, or won/lost disputes) that have occurred during the selected date range.

Dispute Ratios

Provides the ratio of disputes to successful transactions a Merchant receives. This ratio is compared against industry guidelines to help determine if a merchant’s dispute ratio is outside of acceptable practices.

Active Entity Balance Details

Exports the balance details for your account to see where your balance stands in terms of your income, expenses and net.

Create a Report Guide

After you have selected the report type from the drop down, follow the steps below to view it:

  • Step 1: Choose the Report Date, or range of dates that the report will span. You can choose from Today, This Week, This Month, or a custom range.

  • Step 2: Choose Templates from the Templates drop down menu. Note that you can add a new report template by clicking on this drop down menu and clicking ADD TEMPLATE.

  • Step 3 (Optional): Choose any additional filters by clicking ADVANCED FILTERS in the top right hand corner of the page.

  • Note: For some report types, you can only choose between a Quick Report (which omits data from today) or an All Data Included Report.

Once you have generated a report, it will appear on the Create Reports page below the drop down menu. If you have selected a Quick Report, it will also be visible on the Report History page. To download a copy of the report, click .XLS or .CSV in the upper right hand corner of the report.

Related pages

Click the links or items in the page to access any of the following pages:

Create Reports

The Create Reports page offers a dropdown with all reports available to generate from the platform.

See Available Portal Reports for a list of all reports.

See Reporting Values for a list of all descriptions for each report field.

To generate a report

Step 1: Choose your desired report type from the Select Report dropdown.

Step 2: Under “How would you like to generate your report?”, select one of the options below:

  • Quick Reports: Generate reports within a few minutes. Data from today will not be included

-OR-

  • Include all up to date data - Includes today’s data and may take more time to generate.

Step 3: Select the date range for the report under “Report Date” and select your ‘Filter By’ options.

Step 4: Click the Generate Report button.
You’ll see a prompt below that says “We are working on generating your report!

Note: Depending on the option you chose for Step 2, your report will be available within a few minutes or may take longer.

If you decide to leave the Create Reports page while the report is still generating, you can visit the Report History page to find it listed for download.

Step 5: After your report has finished generating, you’ll see the prompt from Step 4 now say: “Your report is ready to be downloaded” with a CSV file download icon.

Reminder Bread and Butter - see previously published terms.

Create a table of Report names and a summary of their functions, then link to specific types to document each. see table at /wiki/spaces/PCTS/pages/23168483384

description of reports: Available Portal Reports

overview of reports: Reports

Report API: Build Reports via the API

add events: /wiki/spaces/PM/pages/23229890572

scheduled reports: /wiki/spaces/~458745391/pages/22795485237

better scheduled reports: /wiki/spaces/PORTAL/pages/22782443521

reports api again: /wiki/spaces/SKB/pages/23217111049

specific note on reports here: /wiki/spaces/PM/pages/23129915561

monthly statement with definitions /wiki/spaces/PM/pages/23208722608

my transaction details report from payments Transaction Details Report

Reporting is a vital part of any business, by enhancing the report structure:

  • Create efficiencies to pull the data by using a Data Lake structure and reducing the time to bring reports.

  • Added granularity.

  • Build on new reporting fields and reports.

  • Reduce daily task to pull reports by increasing range periods for the reports.

  • Bug fixes and enhancements to reduce risk of financial loss of business leaving due to reporting/reconciliation issues.

Create Reports Page Features

Click here to view the features of the Create Reports page.

Select Report - drop down

  • 16 options

  • Report Date, Templates, Filter By (Optional)

  • Some have advanced filters, some have option for quick report

  • On same doc page or separate pages

  • No labels