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The following may cause discrepancies between expected and actual disbursement amounts:

  1. Available balance less than 1 cent.

  2. Risk parameters which prevent full disbursement.

  3. Payout schedules:

    • Percentage < 100%

    • Static Amount < 100%

    • Float

  4. Negative entry events which occur in the time between disbursement request and processing.

    • Chargebacks, authorization fees, payout fees, etc.

      These known issues will be addressed in upcoming releases.


  5.  Refund status changes during the time which a disbursement is being processed.


Note

Unexpected downstream failures can cause an undisbursed amount to rollover (catch-all for disbursement entry calculation errors).


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