NZ - eDDR Requirements

Owned by Joseph De Jesus IV
Last updated: Nov 06, 2023
3 min read

GUIDELINES

 

  1. The page capturing the bank or card details needs to contain the words “Direct Debit Request”. Traditionally displayed at the top of the page.

  2. If the page is displaying a set recurring payment value on screen, it is recommended for the ‘Payment Arrangement’ section to contain the following:

    • “For the total amount billed for the specified period for this and any other subsequent agreements or amendments including associated fee/charges as detailed.”

    • This is the Payers acceptance of amount adjustments without needing a new DDR completed. This is optional.

  3. If Bank account is selected as payment method the page is to display the following in the area where the bank details are being added:

    • “I/We authorise you to, until further notice, debit my/our account with all amounts which Payrix NZ Pty Ltd, the registered initiator of Authorisation Code, 0223538, may initiate by Direct Debit. I/We acknowledge and accept, that the bank accepts this authority only upon the conditions attached.”

  4. If card is selected as payment method, the following needs to be displayed in the area where the card details are being entered:

    • “By signing this form, I / we acknowledge that IPY*<insert ”Trading Name”> will appear as the payment notation on my credit card statement.”

    • If using your own merchant facility, please contact us for further details.

  5. The page needs to contain an Acceptance section where the customer agrees to the following points, has the ability to view and review the Direct Debit Terms and Conditions and is provided with an “I Agree” check box and this action is logged. The details are:

    1. “By checking I Agree" below and clicking the "Continue" button you acknowledge and agree that:

      1. You have read and agree to the Direct Debit Terms & Conditions. (with a <hyperlink> to the PDF).

      2. The information you have provided is true and correct.

      3. You understand that you are agreeing to a contract with ongoing payments.

      4. <box> I Agree

  6. Direct Debit Terms & Conditions PDF is attached here.

  7. Recommended the page has Captcha or similar prior to submit

  8. Upon submit, Customer is to be emailed a copy of the details entered and agreed to in a single page (masking card and account details) as well as a copy of the Direct Debit Terms and Conditions (attached)

    • Please note - if the customers payment details are changed/updated, a new copy of the details entered and agreed to, must be sent to the customer each time.

  9. Customer email confirmation (point 8) needs to be saved by the client as this form and email may be required to prove direct debit acceptance in the case of claim or chargeback request.

 

Example Email Body

 

 

Example Email body with details