Merchant Balance Details

This topic describes the following pages:

  • Merchant Balance Details

  • Merchant Entry Details

The Balance Details page contains information about your total account balance, as well as a list of account balance entries contributing to the total balance.

To access to the Balance Details page:

  1. Navigate to the Merchant Dashboard page in the Merchant Portal.

  2. Click BALANCE DETAILS in the upper right hand corner of the Dashboard page.

Partial view of the Balance Details page, showing the Balance Details Information Banner and the Balance Entries Table.

Balance Details Features

Balance Details Information Banner

The Balance Details information banner contains an overview of your account balance, including the Total, Reserved, Pending, and Account Balance. The Balance Details information banner is located at the top of the Balance Details page. Click the REFRESH icon, located at the top right hand corner of the panel, to view your most recent balance details.

Balance Entries Table

The Balance Entries table contains a list of all balance entries associated with your account balance. Individual entries are listed by row. The default view includes the following information:

Balance Entries Table Column Name

Description

Balance Entries Table Column Name

Description

ID

The entry ID number.

Date

The date and time that the entry was created.

Event

The type of transaction event associated with the balance entry.

Total

The total dollar amount of the transaction associated with the balance entry.

Balance Entries Table Actions

The Balance Entry table supports the following actions:

  • View additional information about any entry by clicking on any row in the Balance Entry table.

  • Access additional details about a specific entry by clicking any information in the table row to view the Merchant Entry Details page for that item.

Customize Your Balance Entries Table

You can customize your view using the options found at the top of the table. View the Table Search and Sort Instructions for instructions on customizing, sorting, or searching tables.

Expand the section below to view a complete list of the data that you can display on the Balance Entries table:

Entries Data

  • ID

  • Date

  • Event

  • Total

  • Event ID

  • Description

  • Date Created

  • Created by

  • Date Modified

  • Modified By

  • From

  • Entity ID

  • Fee ID

  • Disbursement ID

  • Refund ID

  • TXN ID

  • Dispute ID

  • Adjustment ID

  • Opposing Entry

Entity Data

  • Company

  • Created by

  • Date Modified

  • Modified By

  • Login ID

  • Parameters ID

  • Type

  • Address

  • City

  • Zip

  • State

  • Country

  • Phone

  • Fax

  • Email

  • EIN

  • Currency

  • Custom Website

  • T&C Version

  • T&C Date

  • TIN Status

Filter the Table by Processed, Pending, or Statement

View a single category of transaction by choosing one of the three buttons in the top left hand corner of the table: PROCESSED, PENDING, or STATEMENT. The table will repopulate to show only transactions of the category selected.

Merchant Entry Details

The Merchant Entry Details page contains information for a specific entry found in your Merchant Balance Details page.

To navigate to the Entry Details page:

  1. Navigate to the Merchant Dashboard page in the left hand navigation panel.

  2. Click BALANCE DETAILS in the upper right hand corner of the Dashboard page to open the Merchant Balance Details page.

  3. Click on a row in the Entries table located at the bottom of the Balance Details page.

Partial view of the Merchant Entry Details page, including the Entry Details form.

Entry Details Features

Entry Details Form

The Entry Details form includes the following information about a specific entry and its associated transaction:

Entry Details Form Field Name

Description

Entry Details Form Field Name

Description

ID

The entry ID number.

Created

The date that the entry was created.

Entity

The entity associated with the balance entry: Referrer, Merchant, or other.

Opposing Entry

The identifier of the entry that this entry was created based on.

Amount

The dollar amount of the transaction associated with the balance entry.

Description

The description of the transaction event associated with the balance entry.

Currency

The type of currency associated with the transaction.

Event ID

The transaction event number.

Event

The type of transaction event associated with the balance entry.

Transaction

The transaction ID number.

From Entity Name

The name of the entity that created the entry.

From Entity ID

The ID of the entity that created the entry.

Dispute

The dispute ID associated with the entry, if the associated transaction was disputed.

Disbursement

The dollar amount of any disbursement associated with the entry.

Refund

The dollar amount of any refund associated with the entry.

Fee

The dollar amount of any fee associated with the entry.

Entry Details Form Actions

Click the CLIPBOARD icon to copy associated information from the ID or Event ID category.

Related Pages

Click the links in the page to access any of the following pages: