Plan Details (M)

The Plan Details page contains information about a specific plan and its subscriptions. On this page, you can add additional subscriptions and edit information about the plan.

Note: A 'Plan' is the amount and frequency that a customer will be charged. 'Subscriptions' assign customers to the Plan. First create a Plan, and afterwords you can add Subscriptions to the Plan. For more information on subscriptions, open the Recurring Payments and Subscription Details pages.

Navigate to the Plan Details page by following the steps below:

  • Step 1: Click Recurring Payments in the Payments category of the left-hand navigation panel to open the Recurring Payments drop-down menu.

  • Step 2: Click Plans in the drop-down menu to open the Plans page.

  • Step 3: Locate the specific plan in the table on the Plans page, and click any information in the table row to open the Plan Details page.

Partial view of the Plan Details page, including the Plan Details Information Banner, the Subscription and Details tabs, and the Subscriptions Table.

Plan Details Features

Plan Details Information Banner

The Plan Details Information banner is displayed at the top of the page and displays the total, active, and inactive subscriptions assigned to this plan.

Subscriptions Tab

The Subscriptions tab is located under the Plan Details Information banner. By default, the page will direct you to the Subscriptions tab when you open the Plan Details page. The tab contains a table of all subscriptions under the plan, and includes the following information in the default setting:

Subscriptions Table Column Names

Description

Subscriptions Table Column Names

Description

Customer

The name of the customer associated with the subscription.

Status

The status of the subscription: Active or Inactive.

Amount

The dollar amount charged each time the subscription payment recurs.

Schedule

The payment schedule: Days, Weeks, Months, or Years.

Start

The start date of the subscription.

Finish

The date that the subscription ended. Note that this date is only available for inactive subscriptions.

Subscriptions Tab Actions

To access more information about a specific subscription displayed in the table, click any information in the table row to open the Subscription Details page.

Plan Details Tab

The Plan Details tab is located to the right of the Subscriptions tab. Click DETAILS to open the tab in the page. The Plan Details tab contains editable details about the plan, including the following information:

Plan Details Field Names

Description

Plan Details Field Names

Description

Name

The name of the plan.

Description

An optional description of the plan.

Transaction Description

An optional description that accompanies any transactions that occur as part of the plan.

ID

The ID number associated with the plan.

Created

The date that the plan was created.

Merchant

The name of the merchant associated with the plan.

Status Drop Down Menu

The plan status: Active or Inactive.

Amount

The dollar amount charged each time the subscription payment recurs.

Schedule

The payment schedule: Days, Weeks, Months, or Years.

Schedule Factor

The number of times that the subscription is billed.

Max. Consecutive Failures

The maximum number of attempts made to charge the saved payment method for the subscription if the payment method fails or is declined. If the Max. Consecutive Failures limit is reached, the subscription will be canceled.

Plan Details Action

To edit information in the Plan Details tab, click the PENCIL icon in the upper right-hand corner of the page. Enter the information and click the CHECKMARK icon in the upper right-hand corner of the page to save your edits, or discard your changes and return to the previous page by clicking the X icon.

Customize Your Subscriptions Table

You can customize your view using the options found at the top of the table. View the Table Search and Sort Instructions for instructions on customizing, sorting, or searching tables.

Expand the section below to view a complete list of the data that you can display on the Subscriptions Table:

Plan Data

  • Amount

  • Schedule

  • Plan ID

  • Description

  • Plan status

  • Plan name

  • Schedule

  • Factor

Subscription Data

  • Start

  • Finish

  • Subscription ID

  • Date Created

  • Created by

  • Date Modified

  • Modified By

  • Descriptor

  • Max. Consecutive Failures

  • Consecutive Failures Inactive

  • Tax

Entity Data

  • Entity ID

  • Login ID

  • Parameters ID

  • Type

  • Address

  • City

  • State

  • Zip

  • Country

  • Phone

  • Fax

  • Email

  • Website

  • EIN

  • Currency

  • Status

  • Custom

  • TIN Status

Merchant Data

  • Merchant ID

  • DBA - Statement Descriptor

  • MCC

  • Date Created

  • Created by

  • Date Modified

  • Modified By

  • Date Boarded

  • Last Transaction Date

  • Date Established

  • Annual Card Sales

  • Boarding Status

  • Amex Status

  • Discover Status

  • Status

Related Pages

Click the links or items on the Recurring Payments page to access any of the following pages: