Use Case: Set Up Your New Facilitator Account

Set up your new Facilitator account to begin boarding Referrers and Merchants and optimizing your fees, payouts, and other benefits. This tutorial walks you through the steps for setting up your new Facilitator account after being approved to join the Payrix platform.

Getting Started

For a full list of additional prerequisites for businesses that want to set up accounts on the platform as new Payment Facilitators, sometimes called PayFacs, expand the section below:

Additional Resources

• As you begin setting up your account, consult the Implementation Guide for more resources.

• Review the whitelabel process at White Label and Customized Branding and How to Create a Whitelabel.

Set Up Your New Facilitator Account

1: Log in to Your Portal Account

After your Facilitator account has been enabled on the platform, log into the portal with your new user credentials.

2. Create a Host to Whitelabel your Merchant Portal

1. Name the Host.

2. Under API HOST, add the API subdomain.

3. Under PORTAL HOST, add the Portal subdomain.

4. Under Background Color, enter the Referrer-provided color code.

5. Set the Signup Form Mode parameter as Sandbox or Production to allow submission in each environment respectively.

6. Replace the Logo, Email Logo, PayFrame Logo, and Favicon with the provided graphic files by clicking on each image tile to upload.

7. Toggle on the Terms and Conditions and Privacy Policy parameters and enter their URLs accordingly in the fields to the right.

8. Toggle on the Support Email and Support Phone Number parameters and enter the information in the fields to the right.

9. Provide the Referrer’s Support URL with an optional custom URL Label.

10. Click Create to complete the process.

3. Create a Division for Merchant Boarding

1. Click Divisions under Admin in the left navigation panel.

2. Click Add Division in the upper-right corner.

3. Enter the login ID for the user managing the division.

4. Enter a name and email address for outgoing email communications to Merchants under the division.

5. Click on your newly created division to access its Division Profile page.

4. Create the New Group “All Merchants”

1. Click GROUPS in the left navigation panel to open the Groups page.

2. Click ADD GROUPS in the upper-right corner of the page.

3. Type All Merchants in the Group Name field, then click CREATE GROUP. The new group will appear in your Groups table.

5. Add Parameters to the All Merchants Group

1. Click on the All Merchants group in the Groups table to open the Group Profile page.

2. Click the PARAMETERS tab on the left side of the profile page.

3. Click ADD PARAMETER in the upper-right corner of the page.

4. Add a new set of parameters.

6. Create the New Group “Boarding Group”

1. Navigate back to the Groups page by clicking GROUPS in the left navigation panel.

2. Click ADD GROUPS in the upper-right corner of the page.

3. Type Boarding Group in the Group Name field, then click CREATE GROUP. The new group will appear in your Groups table.

7. Add Parameters to the Boarding Group

1. Click on the Boarding group in the Groups table to open the Group Profile page.

2. Click the PARAMETERS tab on the left side of the profile page.

3. Click ADD PARAMETER in the upper-right corner of the page.

4. Add a new set of parameters as shown in the Add Parameters page image.

8. Verify Your New Group Parameters

1. Click SETTINGS in the left navigation panel, then click PARAMETERS to open the Parameters page.

2. Verify that no parameter configuration here overrides settings in your All Merchants group.

9. Create New Work Flows for each Merchant Group

1. Click Divisions under Admin in the left navigation panel.

2. Click the Division listing to open the Division Profile page.

3. Click the Work Flow tab from the Division Profile page menu.

4. Click ADD Work Flow in the upper-right corner.

5. Select BOARD from the Trigger drop-down menu, then click ADD.

6. Click the new Work Flow ID listed on the menu to open the Work Flow Profile.

7. Click ADD WORK FLOW ACTION on the right side of the Work Flow Profile.

8. Select a Merchant Group you’ve created early like associated with the affected Merchants from the drop-down.

9. Select Add or Remove from the Action drop-down. Then, click Add to complete the process.

10. Repeat steps 4 through 8 for each Merchant group you created.

10. Select Your Whitelabel Settings

1. Click SETTINGS in the left navigation panel, then click WHITELABEL BRANDING to open the Whitelabel Branding page.

2. Set your desired colors, images, forms, and general branding style format.

11. (Optional): Set Other Parameters

Click SETTINGS in the left navigation panel, then set up fees, billing, and withdrawal settings for each of your new groups.

Next Steps

After setting up your Facilitator account, review the following guides:

• Board a New Merchant: Board Merchants under your account to begin generating revenue from transaction fees and other setups.

• Boarding a New Referrer: Board Referrers as vendors of your Portal and Payment Acceptance offering to offer your platform to Merchants on your behalf.

Conclusion

After you finish setting up all the items above on the platform, your account will be ready to use and you can begin boarding Referrers and Merchants.

References

Click the links or items below to access any of the following pages:

• Implementation Guide

• Whitelabel and Customized Branding

• How to Create a Whitelabel

• Facilitator Process Flow

• Set Up a Group

• Board a New Referrer

• Board a New Merchant