Use Case: Set Up a Custom Platform Fee

Owned by Miles Graves
Last updated: Dec 24, 2024 by Ada Li
4 min read

You can charge Merchants a recurring fee for accessing your platform by setting up a platform service fee. This tutorial walks you through the steps to create a new custom platform fee for an individual Merchant or a group of Merchants.

Screenshot 2024-01-09 160812 uc fee 1.png
Partial view of the Fees tab in the Merchant profile.

Objective

Create and customize a new fee that automatically charges an individual Merchant or group of Merchants for using the platform.

Audience

  • Facilitators

  • Referrers

Environment

  • Portal (Sandbox)

  • Portal (Production)

Prerequisites

Prerequisites:

  • You must have a fully boarded Payrix account to perform any of the actions described in the use case guides.

  • Make sure you’re familiar with the following terms and information:

    • Fee Types: The different categories of fees that can be created and charged

    • Fee Structure: Overview of the basic layout for a fee configuration

      • Fee Schedules: Available time-based or event-based triggers used to initiate a fee charge

      • Fee Rules: Options to further refine the criteria of the fee schedule

      • Fee Modifiers: Options to redirect the fee collection flow and who will pay the fee

      • Fee Collection Process: Overview of how fee payments are collected and where they can be found

Warnings

Warning: You must notify any existing Merchants before you apply a new platform fee to their account. By including the fee in your terms and conditions, Merchants accept the costs as a monthly fee schedule, eliminating the need for a third-party billing solution.

Tips

Additional Resources

Set Up a Custom Platform Fee

Set Up a Custom Platform for a Group of Merchants

1. Open the Group Profile

  1. Click GROUPS in the left navigation panel to open the Groups page.

  2. Locate the group in the table and select any information in the table row to open the Group Profile page.

2. Add a Fee to the Group Profile

  1. Click FEES in the list of tabs on the left side of the page.

  2. Click ADD FEE in the upper-right corner of the page to open the Add Fee lightbox on the page.

  3. Click the When to Schedule Fee drop-down menu and choose from the following:

    • Months (recommended)

    • Days

    • Weeks

    • Years

    • Single

  4. Enter the charge frequency in the Every How Many Monthly field. A value of 1 is recommended.

  5. Click the How Much is the Fee drop-down menu and then select ACTUAL.

  6. Enter the fee as a dollar amount in the Amount field.

  1. (Optional) Enter a name for the new fee in the Fee Name field. This helps to identify your fee when viewing the portal.

  2. (Optional) Click ADVANCED OPTIONS to open the Advanced section, where you can add a charging entity, collection information, or conditional rules for the fee.

  3. Click ADD to finish setup.

Result: The fee is now visible in the group profile fees tab, and will trigger at the scheduled interval to charge any Merchant associated with the group.

Set Up a Custom Platform Fee for an Individual Merchant

1. Open the Merchant Profile

  1. Click MERCHANTS in the left navigation panel to open the Merchants page.

  2. Locate the Merchant in the table and select any information in the table row to open the Merchant Profile page.

2. Add a Fee to the Merchant Profile

  1. Click FEES in the list of tabs on the left side of the page.

  2. Click ADD FEE in the upper-right corner of the page to open the Add Fee lightbox on the page.

  3. Click the When to Trigger the Fee drop-down menu and choose from the following:

    • Months (recommended)

    • Days

    • Weeks

    • Years

    • Single

  4. Enter the charge frequency in the Every How Many Monthly field. A value of 1 is recommended.

  5. Click the How Much is the Fee drop-down menu and then select ACTUAL.

  6. Enter the fee as a dollar amount in the Amount field.

  1. (Optional) Enter a name for the new fee in the Fee Name field. This helps to identify your fee when viewing the portal.

  2. (Optional) Click ADVANCED OPTIONS to open the Advanced section, where you can add a charging entity, collection information, or conditional rules for the fee.

  3. Click ADD to finish setup.

Result: The fee is now visible in the Merchant profile fees tab, and will trigger at the scheduled interval to charge that Merchant.

Next Steps

After adding the new fee, review the following use case guides for additional information on related topics:

Conclusion

After the fee is created, it will automatically charge any Merchants at regularly scheduled intervals.

References

Click the links or items below to access any of the following pages:

Â