Use Case: Process a Card Payment with Create Payment
You can easily process card payments using the Create Payment page and even enter Level 2 and Level 3 information for better interchange rates for transaction processing. This tutorial will walk you through the steps to accept a credit or debit card payment from a customer using the Create Payment page.
Objective
Use the Create Payment form to process a card payment with an option for the addition of Level 2 and Level 3 information.
Audience
Merchants
Environment
Portal (Sandbox)
Portal (Production)
Prerequisites
Prerequisites:
You must have a fully boarded Merchant account to perform any of the actions described in this use case guide.
You must have access to the card number and contact information for the customer that you are charging. You can access saved card information in the Create Payment form if the customer and their payment method were saved in a previous transaction.
Tips
Tips will provide suggestions to streamline or better prepare you to apply this use case tutorial.
Tip: The Quick Charge tile and the Create Payment form both allow you to accept a payment quickly and easily. Quick Charge enables you to quickly capture customer and payment information right from the dashboard. The Quick Charge tile only supports Level 1 data. The Create Payment form provides a way to accept a payment and includes the option to enter Level 2 and 3 information.
Additional Resources
See the Payment Acceptance page for more information about accepting payments through the Platform.
Process a Card Payment with Create Payment
1. Access the Create Payment Form
Click CREATE PAYMENT in the left-hand navigation panel to open the Create Payment page.
2. Enter the Payment Information
Step 1: Enter the charge amount.
Step 2: Select SALE from the Charge Type drop-down menu.
Step 3: Leave the Payment Method drop-down menu on the default setting to enter new card information on the next page, or select a previously saved payment method from the drop-down menu.
Step 4 (Optional): To save the customer information for future charges, click the Save Customer Information check box in the lower left-hand corner of the tile.
3. Enter Customer Information (Optional)
Click the Customer Details drop-down arrow to enter optional customer information, including:
Customer mailing address,
Customer email address, and
Customer phone number.
4. Submit the Transaction for Level 2 or 3 Processing (Optional)
Step 1 (Optional): If you are submitting the transaction for Level 2 Processing, click the Level 2 Processing box. Fill in the additional fields that appear below the Customer Details section.
Step 2 (Optional): If you are submitting the transaction for Level 3 Processing, note that you must first click the Level 2 Processing box, and then an additional Level 3 Processing box will appear. Click the Level 3 Processing box and enter the information in the additional fields that appear.
5. Process the Payment
Step 1: Click PROCESS PAYMENT to advance to the next step.
Next Steps
Once the payment is processed, review the following use case guides for additional information on related topics:
Process a Card Payment with Quick Charge: Process a payment that does not require Level 2 or Level 3 information using the Process a Card Payment with Quick Charge use case.
Process an eCheck (ACH) Payment with Create Payments: Process a payment that includes Level 2 and Level 3 information using the Process an eCheck (ACH) Payment with Create Payment use case.
Process a Token Payment with Create Payments: Process a payment from a pre-saved customer payment token using the Process a Token Payment with Create Payments use case.
Conclusion
Once the card payment is submitted with the correct information, the charge will be processed and you can navigate away from the page. You will receive a payment confirmation email, and the payment will show in the table on the Payment History page.
References
Click the links or items below to access any of the following pages: