Get Started with Payrix

Owned by Jennifer J. Black
Last updated: Dec 13, 2024
4 min read

This topic provides a high-level overview of getting started with the Payrix platform. It describes the three entity types and the major phases of the implementation process for Payrix Pro Partners.

Entity Types

The following entity types represent the types of business entities that interact with the Payrix platform either directly or through a white labeled offering:

  • Referrer: A Pro Partner, offering the products and capabilities available through the platform to Merchants as a white labeled referral of Payment Facilitation-as-a-Service offered through Payrix or a Payrix Facilitator’s white labeled offering.

  • Facilitator: A Payment Facilitation Partner, offering products and capabilities of the platform to Payrix Pro Partners (Referrers), while assuming all risk and underwriting liabilities as a Payment Facilitation business.

  • Merchant: A business successfully boarded to the platform through a Referrer to accept payment transactions for products and services sold to customers.

  • Customer: A cardholder; an entity that is making the payment to the merchant.

Discovery and Solution Definition Phase

In this phase, you’ll work with Payrix to create a Statement of Work (SOW) that describes your integration and identifies your requirements across the Payrix Platform. You’ll also setup a Payrix Sandbox environment for test purposes and be assigned an Account Manager, who manages your relationship with Payrix.

Contact the Payrix Sales Team

To get started as a Referrer on Payrix, contact our sales team at sales@payrix.com. A sales representative will help you discuss your payment solution in depth and outline your strategic integration goals. Based on your requirements, we’ll recommend the ideal integration model and pricing to meet your outlined goals and business needs.

Scope Your Project

When you’ve identified the best integration model with our sales team, you’ll work with an assigned Solution Consultant to scope your implementation process and produce a Statement of Work (SOW). Your Solution Consultant gathers additional requirements during this solutioning process to meet your specific needs, such as your payment acceptance methods.

Set Up Your Sandbox

In the Payrix Sandbox environment, your Solution Consultant helps you define the settings and workflows used in the platform features of Payrix for your integration.

 Note: The following steps highlight specific features and functionality in key areas that are applicable to most implementations. Your unique implementation requirements define the specific configuration steps you must complete for all applicable areas.

 

  1. Referrer Boarding (Payrix Pro): This area describes the initial onboarding to the Payrix platform: signing up for a sandbox, creating a production account that includes bank account information, completing configuration tasks described in the remaining steps, and performing testing. Onboarding involves one of the following methods:

  2. User Management: This area includes defining users, their roles and permissions; efficiently managing users with access templates, teams, and groups; configuring Single Sign-On (SSO) and multi-factor authentication (MFA); and resetting the Payrix Portal password.

  3. Fee Management: This area includes defining your implementation’s fee structure, schedules, rules, modifiers, collection process, configuration parameters, and revenue share. You can customize our suite of standardized processing fees and create new fees unique to your solution.

  4. Billing: This area includes defining billings resource for daily fees, gross funding, and daily gross settlement; setting statement billing statuses; configuring ad hoc unpaid statements collection; and assigning profit sharing among entities.

  5. Dispute Management: This area includes comprehensive functionality to manage disputes and chargebacks.

  6. Funding: This area defines how you pay your merchants for the transactions they submit through your service. It describes features and functionality like transaction funds settlement, disbursement and payouts (withdrawals), and working capital solutions for merchants via Parafin.

  7. Reports: This area includes customizing the output of a report, scheduling automatic report generation, creating reports, and viewing report history. Payrix provides 21 reports, including Quick Reports and a Monthly Statement report for merchants.

 

Implementation and Test Phase

In this phase, you’ll continue implementing and testing your solution in your Payrix Sandbox environment before building your final solution in a Payrix production environment.

Implement and Certify Your Solution

Following the solutioning process, your Solution Consultant collaborates with the Implementation team as a technical resource to ensure that as your Payment Facilitator, we can meet your merchant’s needs using your solution. The Implementation team guides you through how you can best use the Payrix Portal and the Payrix APIs.

Test and Build Your Solution

Once your sandbox application is set up, we’ll help you test and build your solution in a Payrix production environment.

The Implementations team validates and certifies your solution based on various requirements:

  • Your disclosed requirements.

  • E-commerce requirements.

  • Our platform risk requirements, which includes the Onboarding Risk Requirement for solutions that use the Payrix API.

  • Any other requirements necessary for your solution.

 

Soft Launch Phase

In this phase, you’ll coordinate with a Project Manager and an Account Manager to go live with your first beta test merchants and successfully process transactions.

 Once your certification and requirements are completed, our teams have everything necessary for a successful launch into production. Your Account Manager assists you with boarding your first beta test merchants and the Implementations team validates that your client can successfully process a transaction and settle. After we’ve validated the end-to-end process flow, we’ll schedule a launch call to address any outstanding go-live questions.

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