For additional flexibility with real-time, recurring, and card-on-file transactions, Merchants have the ability to securely save their customers' card payment and/or eCheck data by creating a token. By tokenizing a customer's payment method, Merchants can schedule future card-on-file charges and create recurring payment plans.

How to Tokenize a Cardholders’s Payment Method

There are two ways in which a cardholder’s payment data can be saved for CoF & recurring billing transactions:

Creating a Customer in the Payrix Portal

Merchants have the ability to tokenize a cardholder’s payment method data directly in the Portal via the Customers section on the Dashboard menu. When creating a Customer, the Merchant will be prompted to enter the cardholder’s personal information, including name, address, and email address.

Once a Customer is created, the Merchant can attach a saved payment method (token) to that Customer for future CoF or recurring billing.

The Payrix Platform offers a Recurring Payments (/subscriptions) solution that enables you to schedule recurring transactions directly via our Portal.

As an alternative, you can create your own recurring transaction database. In this case, there are a few required fields you will need to submit in order to be in accordance with card brand mandates - see recurring payment guidelines here.

Because the customer's information (e.g. address) remains linked to each token, issuer declines due to AVS mismatch or similar are a lot less likely. If your client would like to be able to keep multiple payment methods on file, they can save multiple tokens per customer.