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titleClick here to view the features of the Merchant Profile page.

Merchant Information Banner

The Merchant Information Banner contains information about the merchant, including the merchant name, their category code, address, and boarding information. The merchant Account Balance, Next Withdrawal date, and Risk Score are also displayed in the Information Banner. The Information Banner supports the following actions:

  • Access the Merchant Dashboard View by clicking on the DOOR ICON below the merchant name.

  • View the Merchant Balance Details by clicking the in the Account Balance icon.

Merchant Transaction History Graph

The graph located below the Merchant Information Banner displays the merchant’s recent transaction history, including payments and refunds. Click the black triangle at the top left hand corner of the graph to toggle the view between the last 7 days and the last 30 days.

To view more details about the merchant's recent transactions, open the Merchant Payment History by clicking VIEW TRANSACTIONS at the top right hand corner of the graph.

Accounts Overview Box

The lower half of the Merchant Profile page contains the Accounts Overview Box, which includes tabs on the left hand side of the box. The tabs contains editable details about the merchants profile, banking information, and other account details. The following sections of this page cover descriptions of the contents of each of the tabs:

Business Tab

The Business tab contains information about business associated with the merchant account. It is divided into a Business Details section and an Account Details section. Click the BUSINESS tab or the ACCOUNT tab at the top of the box to view each section.

The Business section contains the following editable fields:

Business Details Section Field Name

Description

Legal Business Name

The legal business name of the merchant.

IRS Filing Name

The name control established by the IRS and associated with the merchant EIN.

Statement Descriptor

The business name that appears on customer credit card statements.

Preview

The business name that appears as the distribution line in documentation of a transaction.

EIN Type

Indicates if the EIN being used is a TIN or SSN or "other/unknown" number.

EIN

The Employer Identification Number assigned by the IRS.

TIN Validation Status

Tax Identification Number validation status: Approved, Pending, or Denied.

Business Type

The type of business associated with the merchant. Choose from the following: Sole Proprietor, Corp, LLC, Partner, Nonprofit, or Gov.

Public Company

Whether or not the company is publicly listed. Choose Yes or No.

Custom Description

A description entered by the merchant or referrer.

Secondary Payout Descriptor

In order to customize the descriptor that appears on a Merchant Disbursement Payrix clients can add a Secondary Statement Descriptor on the entity or a payout/withdrawal schedule. This will append the end of the Disbursement Descriptor (before the Merchant Name) to help merchants differentiate disbursements from Payrix. See the Implementation Guide page for more information: https://resource.payrix.com/resources/secondary-statement-descriptor

Industry

The type of industry associated with the merchant’s business.

Percent B2B Sales

The percentage of transactions that occur due to Business To Business sales.

Percent EComm Transactions

The percentage of transactions that occur due to internet commerce.

Percent Keyed Transactions

The percentage of transactions that occur when the credit card information was manually keyed at the terminal or point of sale.

Website

The business’s website.

Email

The business’s email address.

Advanced Billing Indicator

Indicates whether the merchant accepts pre-purchase for products that are shipped at a later date or not currently available. Choose from the following: None, Yes, or No.

NDX Shipping Days

The number of days to ship/deliver the product.

Seasonal Status

Indicates if the merchant is a seasonal merchant or operates year-round. Choose Yes or No.

Location Type

Description of the type of address that the business operates at. Choose from the following: Retail Storefront, Warehouse, Private Residence, Other, or Res-Prof/Construction.

New

Indicates whether this merchant new to processing Credit Cards. Choose Yes or No.

Annual Processing Volume

The total amount of sales processed in the previous year.

Average Transaction Amount

The average credit card sale amount in the previous year.

AMEX Volume

The sales volume involving transactions with AMEX cards for the merchant location.

Total Volume

The expected total volume for all credit card and ACH payments that the merchant will process for the current year.

Address

The street address associated with the merchant.

Address 2

The suite number or other information associated with the merchant address.

City

The city associated with the merchant mailing address.

State

The state associated with the merchant mailing address.

Zip

The zip code associated with the merchant mailing address.

Country

The country associated with the merchant mailing address.

Time Zone

The time zone at the location associated with the merchant mailing address.

Phone

The phone number associated with the merchant contact information.

Customer Service Phone

The business customer service phone number.

Fax

The fax number associated with the merchant contact information.

The Account section contains the following editable fields:

Account Details Section Field Name

Description

Business Tab Actions

The Business tab contains information that can be edited by the Referrer. To edit information, follow the steps below:

  • Step 1: Click the EDIT icon at the top right hand corner of the Business tab, in either the Business section or the Account section.

  • Step 2: Edit the information in the form.

  • Step 3: To save the edited information, click the CHECK MARK at the top right hand corner of the page, or cancel and revert to the previous information by clicking the X.

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Note: More information about Business form descriptions can be found here: https://resource.payrix.com/resources/boarding-form-definitions

Owners Tab

Banking Tab

Reserves Tab

Fees Tab

Groups Tab

Terminals Tab

Terminal Transactions Tab

Profit Sharing Tab

Plans Tab

Withdrawals Tab

Costs Tab

Disputes Tab

Platform IDs Tab

Notes Tab

Documents Tab

Billing Schedules Tab

Setup Details Tab

Funding Parameters Tab

Payment Updates Tab

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