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titleClick here to view the features of the Merchant Profile page.

Merchant Information Banner

The Merchant Information Banner contains information about the merchant, including the merchant name, their category code, address, and boarding information. The merchant Account Balance, Next Withdrawal date, and Risk Score are also displayed in the Information Banner. The Information Banner supports the following actions:

  • Access the Merchant Dashboard View by clicking on the DOOR ICON below the merchant name.

  • View the Merchant Balance Details by clicking the in the Account Balance icon.

Merchant Transaction History Graph

The graph located below the Merchant Information Banner displays the merchant’s recent transaction history, including payments and refunds. Click the black triangle at the top left hand corner of the graph to toggle the view between the last 7 days and the last 30 days.

To view more details about the merchant's recent transactions, open the Merchant Payment History by clicking VIEW TRANSACTIONS at the top right hand corner of the graph.

Accounts Overview Box

The lower half of the Merchant Profile page contains the Accounts Overview Box, which includes tabs on the left hand side of the box. The tabs contains editable details about the merchants profile, banking information, and other account details. The following sections of this page cover descriptions of the contents of each of the tabs:

Business Tab

The Business tab contains information about business associated with the merchant account. It is divided into a Business Details section and an Account Details section. Click the BUSINESS tab or the ACCOUNT tab at the top of the box to view each section.

The Business section contains the following editable fields:

Business Details Section Field Name

Description

Legal Business Name

The legal business name of the merchant.

IRS Filing Name

The name control established by the IRS and associated with the merchant EIN.

Statement Descriptor

The business name that appears on customer credit card statements.

Preview

The business name that appears as the distribution line in documentation of a transaction.

EIN Type

Indicates if the EIN being used is a TIN or SSN or "other/unknown" number.

EIN

The Employer Identification Number assigned by the IRS.

TIN Validation Status

Tax Identification Number validation status: Approved, Pending, or Denied.

Business Type

The type of business associated with the merchant. Choose from the following: Sole Proprietor, Corp, LLC, Partner, Nonprofit, or Gov.

Public Company

Whether or not the company is publicly listed. Choose Yes or No.

Custom Description

A description entered by the merchant or referrer.

Secondary Payout Descriptor

In order to customize the descriptor that appears on a Merchant Disbursement Payrix clients can add a Secondary Statement Descriptor on the entity or a payout/withdrawal schedule. This will append the end of the Disbursement Descriptor (before the Merchant Name) to help merchants differentiate disbursements from Payrix. See the Implementation Guide page for more information: https://resource.payrix.com/resources/secondary-statement-descriptor

Industry

The type of industry associated with the merchant’s business.

Percent B2B Sales

The percentage of transactions that occur due to Business To Business sales.

Percent EComm Transactions

The percentage of transactions that occur due to internet commerce.

Percent Keyed Transactions

The percentage of transactions that occur when the credit card information was manually keyed at the terminal or point of sale.

Website

The business’s website.

Email

The business’s email address.

Advanced Billing Indicator

Indicates whether the merchant accepts pre-purchase for products that are shipped at a later date or not currently available. Choose from the following: None, Yes, or No.

NDX Shipping Days

The number of days to ship/deliver the product.

Seasonal Status

Indicates if the merchant is a seasonal merchant or operates year-round. Choose Yes or No.

Location Type

Description of the type of address that the business operates at. Choose from the following: Retail Storefront, Warehouse, Private Residence, Other, or Res-Prof/Construction.

New

Indicates whether this merchant new to processing Credit Cards. Choose Yes or No.

Annual Processing Volume

The total amount of sales processed in the previous year.

Average Transaction Amount

The average credit card sale amount in the previous year.

AMEX Volume

The sales volume involving transactions with AMEX cards for the merchant location.

Total Volume

The expected total volume for all credit card and ACH payments that the merchant will process for the current year.

Address

The street address associated with the merchant.

Address 2

The suite number or other information associated with the merchant address.

City

The city associated with the merchant mailing address.

State

The state associated with the merchant mailing address.

Zip

The zip code associated with the merchant mailing address.

Country

The country associated with the merchant mailing address.

Time Zone

The time zone at the location associated with the merchant mailing address.

Phone

The phone number associated with the merchant contact information.

Customer Service Phone

The business customer service phone number.

Fax

The fax number associated with the merchant contact information.

The Account section contains the following editable fields:

Account Details Section Field Name

Description

Merchant ID

The Payrix-generated ID associated with the merchant.

Entity ID

The Payrix-generated ID associated with the entity.

Login ID

The Payrix-generated ID used by the merchant to log in to the portal.

Login Name

The name associated with the merchant account.

Division ID

The Payrix-generated ID associated with the merchant’s division.

Division Name

The name of the portfolio associated with a Referrer.

Fund ID

The Payrix-generated ID associated with fund that receives payouts from the merchant.

Boarded

The date that the merchant was boarded to the portal.

Created

The date that the merchant profile was created.

Platform

The payment processing company that performs transactions associated with the merchant.

Boarding Status

The boarding status of the merchant: Successfully Boarded, Pending, or Denied.

Status

The status of the merchant: Active or Inactive.

AMEX

The AMEX credit card number associated with the merchant account.

Discover

The Discover credit card number associated with the merchant account.

Merchant Category Code

The four-digit numerical code that describe a merchant's primary business activities.

Merchant Type

The primary means by which the merchant accepts payments. Choose from the following:

  • Merchant accepts cards in person primarily.

  • Customers enter their payment information online primarily.

  • Merchant is a fuel, petrol, or gas station.

  • Merchant takes payment information over the phone or mail primarily.

  • Merchant is a restaurant.

  • Service Station.

  • Merchant is a supermarket.

Express Batch Close Method

The method through which batch actions are closed. Choose from the following: Time Initiated or Merchant Initiated.

T&C Version

The Payrix Terms and Conditions version.

T&C Date Accepted

The date on which the merchant accepted the Payrix Terms and Conditions.

T&C Time Accepted

The time at which the merchant accepted the Payrix Terms and Conditions.

T&C IP Accepted

The IP address of user that accepted the Payrix Terms and Conditions.

Annual Sales

The dollar amount of annual sales for the merchant’s account.

Average Ticket

The average amount for the merchant's business environment.

SAQ Type

A PCI Self-Assessment Questionnaire (PCI SAQ) is a merchant's statement of PCI compliance. This field marks the type of SAQ type completed by the merchant.

Last SAQ Completion Date

The date that the SAQ was completed.

QSA

The name of Qualified Security Assessor that validated the SAQ for the merchant.

VISA Disclosure

Did the user accept the Visa Regulation Disclosure. Choose Yes or No.

T&C Attestation

Did the merchant provide an attestation that the information they have provided is correct and accurate to the best of their knowledge. Choose Yes or No.

Member Bank Disclosure IP

The IP address of the user that accepted the Member Bank Disclosure.

Member Bank Disclosure Date

The date that the user accepted the Member Bank Disclosure.

Establish

The date when the merchant’s business was established.

ApplePay Active

The activity status of ApplePay for the merchant. Choose Yes or No.

ApplePay Status

The status of ApplePay for the merchant.

Google Pay Active

The activity status of Google Pay for the merchant. Choose Yes or No.

Business Tab Actions

The Business tab contains information that can be edited by the Referrer. To edit information, follow the steps below:

  • Step 1: Click the EDIT icon at the top right hand corner of the Business tab, in either the Business section or the Account section.

  • Step 2: Edit the information in the form.

  • Step 3: To save the edited information, click the CHECK MARK at the top right hand corner of the page, or cancel and revert to the previous information by clicking the X.

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Note: More information about Business form descriptions can be found here: https://resource.payrix.com/resources/boarding-form-definitions

Owners Tab

The Owners tab contains information about the owner or owners of the merchant account, and allows you to add new owners, add authentication steps, or create or add to watch lists.

The Owners tab contains the following editable fields for the Primary Owner:

Primary Owner Tab Field Name

Description

ID

The Payrix-generated ID associated with primary owner’s account.

First Name

The first name of the primary owner.

Middle Name

The middle name of the primary owner.

Last Name

The last name of the primary owner.

Date of Birth

The primary owner’s date of birth.

SSN

The primary owner’s social security number.

Business Title

The primary owner’s business title.

Ownership %

The percentage of the business owned by the primary owner.

Drivers License

The drivers license number of the primary owner.

Drivers License State

The drivers license state of the primary owner.

Address

The street address associated with the primary owner.

Address 2

The suite number or other information associated with the primary owner address.

City

The city associated with the primary owner mailing address.

State

The state associated with the primary owner mailing address.

Zip

The zip code associated with the primary owner mailing address.

Country

The country associated with the primary owner mailing address.

Citizenship

The primary owner’s citizenship.

Timezone

The time zone at the location associated with the primary owner’s mailing address.

Phone

The phone number associated with the primary owner’s contact information.

Fax

The fax number associated with the primary owner’s contact information.

Email

The primary owner’s email address.

Significant Responsibility

Check the Significant Responsibility box if the owner has significant responsibility for managing the merchant and/or significant responsibility to enter the company contractually with Payrix, such as an executive officer or senior manager (e.g., Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice President, Treasurer, or any other individual who regularly performs similar functions).

Politically Exposed Person

A politically exposed person (PEP) is a person with a prominent public position such as an elected government position. Due to their position, they are considered financially risky because they may be more susceptible to bribery, corruption, or other illegal activities.

Owners Tab Actions

The Owners tab contains information that can be edited by the Referrer. To edit information, follow the steps below:

  • Step 1: Click the EDIT icon at the top right hand corner of the Business tab, in either the Business section or the Account section.

  • Step 2: Edit the information in the form.

  • Step 3: To save the edited information, click the CHECK MARK at the top right hand corner of the page, or cancel and revert to the previous information by clicking the X.

To add an owner, follow the steps below:

  • Step 1: Click ADD OWNER to open a lightbox in the page.

  • Step 2: Enter the information for the new owner into the required fields.

  • Step 3: To save the new owner information, click ADD at the bottom of the lightbox. To cancel, click CANCEL to close the lightbox.

The following options are available

what are these?

Banking Tab

Reserves Tab

Fees Tab

Groups Tab

Terminals Tab

Terminal Transactions Tab

Profit Sharing Tab

Plans Tab

Withdrawals Tab

Costs Tab

Disputes Tab

Platform IDs Tab

Notes Tab

Documents Tab

Billing Schedules Tab

Setup Details Tab

Funding Parameters Tab

Payment Updates Tab

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