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Set up your new Facilitator account to begin boarding Referrers and Merchants and optimizing your fees, payouts, and other benefits. This tutorial will walk walks you through the steps for setting up your new Facilitator account after being approved to join the Payrix platform.

Objective

Set up your new Facilitator account and create groups for users that will be boarded under your account.

Audience

  • Facilitators

Environment

  • Portal (Sandbox)

  • Portal (Production)

Getting Started

Info

Prerequisites

You must have a fully boarded Payrix account to perform any of the actions described in the use case guides.

For a full list of additional prerequisites for businesses wishing that want to set up accounts on the platform as new Payment Facilitators, sometimes called “PayFacs”PayFacs, expand the section below:

Expand
titleClick here to view the complete Complete list of new Facilitator tasks.

To begin setting up your account, you must first complete the following tasks:

  1. Conduct a Product Demonstration with the Sales team.

  2. Register with applicable Payment Processors (e.g. payment processors (such as WorldPay, Vantiv, Wells Fargo, FirstData, Elavon, Apple, or Google, etc). )

  3. Registration Register with Card Brands (e.g. card brands (such as Mastercard, Visa, Amex, and Discover).

  4. Submit a Copy copy of your business’s Information Security Policy.

  5. Submit the signed Payrix Premium Partner Contract with PCI Attestation of Compliance, and Completed Premium Application documents.

  6. Submit a whitelabel request with your businesses' branding materials (colors, logos, etcand so on).)

  7. Complete a Risk and Due Diligence Review, including the following:

    • OFAC Watchlist Screening - : Entity

    • OFAC Watchlist Screening - : All Individuals

    • Business Verification - : Entity

    • Consumer Verification - : All Individuals

    • TIN Validation

    • Secretary of State Lookup

    • Justia search

    • Anti-Money Laundering [(AML] ) Check

Additional Resources

Set Up Your New Facilitator Account

1: Log in to Your Portal Account

After your Facilitator account has been enabled on the platform, log into the Portal portal with your new user credentials.

2. Create a Host to Whitelabel your Merchant Portal

Step 1:

  1. Name the Host.

Step 2:

  1. Under API HOST, add the API subdomain.

Step 3:

  1. Under PORTAL HOST, add the Portal subdomain.

Step 4:

  1. Under Background Color, enter the Referrer-provided color code.

Step 5:

  1. Set the Signup Form Mode parameter as Sandbox or Production to allow submission in each environment respectively.

Step 6:

  1. Replace the Logo, Email Logo, PayFrame Logo, and Favicon with the provided graphic files by clicking on each image tile to upload.

Step 7:

  1. Toggle on the Terms and Conditions and Privacy Policy parameters and enter their URLs accordingly in the fields to the right.

Step 8:

  1. Toggle on the Support Email and Support Phone Number parameters and enter the information in the fields to the right.

Step 9:

  1. Provide the Referrer’s Support URL with an optional custom URL Label.

Step 10:

  1. Click

the

  1. Create

button

  1. to complete the process.

3. Create a Division for Merchant Boarding

Step 1:

  1. Click Divisions under

the

  1. Admin

category

  1. in the left

-hand

  1. navigation panel.

Step 2:

  1. Click

the

  1. Add Division

button

  1. in the upper-right corner.

Step 3: Add the Login

  1. Enter the login ID for the

User

  1. user managing the

Division

  1. division.

Step 4:

  1. Enter a

Name

  1. name and

Email Address

  1. email address for outgoing email communications to Merchants under the

Division

  1. division.

Step 5:

  1. Click on your newly created

Division

  1. division to access its Division Profile page.

4. Create the New Group “All Merchants”

Step 1:

  1. Click GROUPS in the left

-hand

  1. navigation panel to open the Groups page.

Step 2:

  1. Click

the

  1. ADD GROUPS

button

  1. in the upper-right

-hand

  1. corner of the page.

Step 3:

  1. Type

“

  1. All Merchants

” into

  1. in the Group Name field, then click CREATE GROUP. The new group will appear in your Groups table.

5. Add Parameters to the All Merchants Group

Step 1:

  1. Click on the All Merchants group in the Groups table to open the Group Profile page.

Step 2:

  1. Click the PARAMETERS tab on the left

-hand

  1. side of the profile page.

Step 3:

  1. Click

the

  1. ADD PARAMETER

button

  1. in the upper-right

-hand

  1. corner of the page.

Step 4:

  1. Add a new set of parameters.

6. Create the New Group “Boarding Group”

Step 1:

  1. Navigate back to the Groups page by clicking GROUPS in the left

-hand

  1. navigation panel.

Step 2:

  1. Click

the

  1. ADD GROUPS

button

  1. in the upper-right

-hand

  1. corner of the page.

Step 3: Type “Boarding Group” into

  1. Type Boarding Group in the Group Name field, then click CREATE GROUP. The new group will appear in your Groups table.

7. Add Parameters to the Boarding Group

Step 1:

  1. Click on the Boarding group in the Groups table to open the Group Profile page.

Step 2:

  1. Click the PARAMETERS tab on the left

-hand

  1. side of the profile page.

Step 3:

  1. Click

the

  1. ADD PARAMETER

button

  1. in the upper-right

-hand

  1. corner of the page.

Step 4:

  1. Add a new set of parameters as shown in the Add Parameters page image.

8. Verify Your New Group Parameters

Step 1:

  1. Click SETTINGS in the left

-hand

  1. navigation panel, then click PARAMETERS to open the Parameters page.

Step 2:

  1. Verify that no parameter configuration here overrides settings in your

"

  1. All Merchants

"

  1. group.

9. Create New Work Flows for each Merchant Group

Step 1:

  1. Click Divisions under

the

  1. Admin

category

  1. in the left

-hand

  1. navigation panel.

Step 2:

  1. Click the Division listing to open the Division Profile page.

Step 3:

  1. Clickthe Work Flow tabfrom the Division Profile page menu.

Step 4:

  1. Click

the

  1. ADD Work Flow

button

  1. in the upper-right

-hand

  1. corner.

Step 5:

  1. Select BOARD from the Trigger drop-down menu, then click ADD.

Step 6:

  1. Click the new Work Flow ID listed on the menu to open the Work Flow Profile.

Step 7:

  1. Click

the

  1. ADD WORK FLOW ACTION

button

  1. on the right side of the Work Flow Profile.

Step 8:

  1. Select a Merchant Group you’ve created early like associated with the affected Merchants from the drop-down.

Step 9:

  1. Select Add or Remove from the Action drop-down. Then, click

the

  1. Add

button

  1. to complete the process.

Step 8:

  1. Repeat

Steps

  1. steps 4

-

  1. through 8 for each Merchant

Group you’ve

  1. group you created.

10. Select Your Whitelabel Settings

Step 1:

  1. Click SETTINGS in the left

-hand

  1. navigation panel, then click WHITELABEL BRANDING to open the Whitelabel Branding page.

Step 2:

  1. Set your desired colors, images, forms, and general branding style format.

11. (Optional): Set Other Parameters

Click SETTINGS in the left -hand navigation panel, then set up fees, billing, and withdrawal settings for each of your new groups.

Tip

Tip: Set Specific Parameters for Each Group

Due to the wide range of referrer and merchant business types, it is recommended we recommend that you set fee groups, billing groups, and withdrawal settings groups on a per-referrer basis. This reduces missed fee collection opportunities for merchants and referrers whose business models may might not trigger a generalized " fee " in all cases.

For more information about setting fees, withdrawals, and billing within a group, visit the see Set Up a Group use case.

Next Steps

Once After setting up your Facilitator account is set up, review the following guides:

Conclusion

Once After you have finished finish setting up all the items above on the Platformplatform, your account will be ready to use and you can begin boarding Referrers and Merchants.

References

Click the links or items below to access any of the following pages: