You can charge Merchants a recurring fee for accessing your platform by setting up a platform service fee. This tutorial walks you through the steps to create a new custom platform fee for an individual Merchant or a group of Merchants.
Objective
Create and customize a new fee that automatically charges an individual Merchant or group of Merchants for using the platform.
Audience
Facilitators
Referrers
Environment
Portal (Sandbox)
Portal (Production)
Prerequisites
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Prerequisites:
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Warnings
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Warning: You must notify any existing Merchants before you apply a new platform fee to their account. By including the fee in your terms and conditions, Merchants accept the costs as a monthly fee schedule, eliminating the need for a third-party billing solution. |
Tips
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Tip: If you’re unsure of how much to charge for a specific fee type, refer to the Visa and MasterCard card brand network guidelines. |
Additional Resources
For more information about fees and your account, see /wiki/spaces/~592821742/pages/23459922026.
Set Up a Custom Platform Fee
Set Up a Custom Platform for a Group of Merchants
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1. Open the Group Profile
2. Add a Fee to the Group Profile
Result: The fee is now visible in the group profile fees tab, and will trigger at the scheduled interval to charge any Merchant associated with the group. |
Set Up a Custom Platform Fee for an Individual Merchant
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1. Open the Merchant Profile
2. Add a Fee to the Merchant Profile
Result: The fee is now visible in the Merchant profile fees tab, and will trigger at the scheduled interval to charge that Merchant. |
Next Steps
After adding the new fee, review the following use case guides for additional information on related topics:
Set Up Transaction Fees:Set up transaction fees for a Merchant account or group.
Enable Transaction Event Alerts:Create an email alert that triggers when a transaction is created or updated by you or one of your users.
Conclusion
After the fee is created, it will automatically charge any Merchants at regularly scheduled intervals.
References
Click the links or items below to access any of the following pages:
Groups page [Referrer][Facilitator]
Group Profile page [Referrer][Facilitator]
Fees menu [Referrer][Facilitator]
Merchants page [Referrer][Facilitator]
Merchant Profile page [Referrer][Facilitator]