You can easily process eCheck (ACH) payments using the Create Payment page. This tutorial walks you through the steps to accept ACH payments from a customer using the Create Payment page.
Objective
Use the Create Payment form to process an ACH payment with an option to add Level 2 and Level 3 information.
Audience
Merchants
Environment
Portal (Sandbox)
Portal (Production)
Prerequisites
| Info |
|---|
Prerequisites:
|
Warnings
| Note |
|---|
Warning: While you can still submit Level 2 and 3 interchange data, eChecks are not eligible for different interchange rates like credit cards. |
Tips
| Tip |
|---|
Tip: The You can accept a payment quickly and easily with the Quick Charge tile and or the Create Payment form both let you accept a payment quickly and easily. Quick Charge enables you to quickly capture customer and payment information right from the dashboard. The Quick Charge tile only supports Level 1 data. The Create Payment form provides a way to accept a payment and includes the option to enter Level 2 and 3 information. |
Additional Resources
See eCheck and ACH Payments for more information about ACH payments via the platform.
See Payment Acceptance for general information about accepting payments through the platform.
Process an ACH Payment with Create Payment
1. Access the Create Payment Form
Click CREATE PAYMENT in the left navigation panel to open the Create Payment form.
2. Enter the Payment Information
Enter the charge amount.
Select ECHECK SALE from the Sale Type drop-down menu.
Leave the Payment Method drop-down menu on the default setting to enter new customer bank account information on the next page, or select a previously saved payment method from the drop-down menu.
Payment Method Drop Down Menu
If you are charging a customer bank account that is not saved to your profile, keep the Create New Payment Method drop-down in its default setting. You will enter the new customer bank account information in the next step.
If a customer and their payment method have already been saved in a previous transaction, you can select it from the Create New Payment Method dropdown menu.
(Optional) To save the customer information for future charges, select Save Customer Information in the lower-left corner of the tile.
3. Enter Customer Information (Optional)
Click the Customer Details drop-down arrow to enter optional customer information, including mailing address, email address, and phone number.
4. Submit the Transaction for Level 2 or 3 Processing (Optional)
(Optional) If you want to capture the fields under Level 2 Processing, click the Level 2 Processing box. Fill in the additional fields that appear below the Customer Details section.
(Optional) If you want to capture the fields underLevel 3 Processing, note that you must first click the Level 2 Processing box, and then an additional Level 3 Processing box will appear. Click the Level 3 Processing box and enter the information in the additional fields that appear.
5. Process the Payment
Click PROCESS PAYMENT to advance to the next step.
| Expand | ||
|---|---|---|
| ||
Result: The charge will be processed. |
| Expand | ||
|---|---|---|
| ||
When you click the PROCESS PAYMENTbutton, the Payment Information lightbox will open in the page.
Result: The charge will be processed. |
Next Steps
After the payment is processed, review the following use case guides for additional information on related topics:
Process an eCheck (ACH) Payment with Quick Charge:Process a payment quickly.
Process a Card Payment with Create Payments:Process a payment that includes Level 2 and Level 3 information.
Process a Token Payment with Create Payments: Process a payment from a pre-saved customer payment token.
Conclusion
After the ACH payment is submitted with the correct information, the charge will be processed and you can navigate away from the page. You will receive a payment confirmation email, and the payment will show in the table on the Payment History page.
References
Click the links or items below to access any of the following pages: