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A formal request must be submitted to your old processor for tokens to be extracted and transferred to Payrix. Often processors will request the Payrix PCI Attestation of Compliance to confirm that the destination for the token migration is PCI compliant.
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Upon receiving the token data, Payrix processes, imports, and maps the data.
Payrix must know, prior to import, which user will work with you to determine the access scope of your newly imported tokens (user or merchant to which the imported tokens are to will be associated with, and optionally which merchant, on the Payrix platform).
Import process maps processor token IDs to new Payrix token IDs, customers, and custom fields.
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You will be notified once the import has completed, then you can query our API for the old processor tokens to determine the new equivalent Payrix tokens. Payrix’s token.custom field will contain the old processor’s token ID, while Payrix’s customer.custom field will contain the old processors processor's customer ID.
By request, Payrix can provide a custom mapping file with the old processor data mapped to the new Payrix values.
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