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We simplify the process of migrating Payrix makes it easy to migrate your Merchants from an existing old processor and seamlessly adding them to the Payrix platform. Follow this guide for the steps necessary to easily import your Merchants' tokens with minimal to mitigate any interruption to their payment processing capacity.

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A formal request must be submitted to your old Merchant’s existing processor for tokens to be extracted and transferred to Payrix. Often processors will request the Payrix PCI Attestation of Compliance (AOC) to confirm that the destination for the token migration is PCI compliant which can be provided at the time of the request.

Info

Note: Payrix prefers the following JSON format for token data extract files.

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You will be notified once the import has completed, then you can query our API for the old existing processor tokens to determine the new equivalent Payrix tokens. Payrix’s token.custom field will contain the old existing processor’s token ID, while Payrix’s customer.custom field will contain the old existing processor's customer ID.

By request, Payrix can provide a custom mapping file with the old existing processor data mapped to the new Payrix values.

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