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Table of Contents

When subscription is created

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is the very first payment

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executed immediately, or does the first payment gets charged later as well?

At which time in midnight the subscription payments charge? (time zone/time)

All subscription jobs are run daily shortly after midnight ET.

  • 00:08 - Daily subscriptions

    • Email Subject - Daily subscriptions processed

  • 00:09 - Weekly subscriptions

    • Email Subject - Weekly subscriptions processed

  • 00:10 - Monthly subscriptions

    • Email Subject - Monthly subscriptions processed

  • 00:11 - Annual subscriptions

    • Email Subject - Annual subscriptions processed

Do you have any retry mechanism in case subscription payment failed? (didn't find details in api docs)

Does

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the Payrix platform communication with paying customer / card holder directly? (like sending any confirmation/receipt/failure notifications 

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)?

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Email Subject - Annual subscriptions processed

  • These emails will always contain an informational log line of all subscriptions processed, counts and amounts (in dollars), like:

    • 08-04-2020 01:49:51:: 1 MSG:: - Payrix\Modules\PostProcessor\Plans::processSubscriptions 1 total subscriptions processed {"successCount":0,"successTotal":0,"failureCount":1,"failureTotal":1}

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How do I cancel the subscription in our system if a subscription is canceled externally

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How does

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Payrix respond if in a subscription, credit card is configured with 3DS authentication?

  • 3DS requires MOTO to be of value 5 or 6.

  • Subscription requires MOTO to be of value 2 and cannot be both

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