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Subscription Setup
Use Case: Create a Recurring Payment (Subscription)
When a subscription is created, is the very first payment
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executed immediately
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Or does the first payment gets charged later as well?
Subscriptions have a Start and an End date.
First Payment doesn’t have to be included when a Subscription is created
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What times are subscription payments charged? (time zone/time)
12:01AM EST
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Do you have any retry mechanism in case subscription payment failed? (didn't find details in api docs)
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Does PayRix do any communication with paying customer directly? (like sending any confirmation/receipt/failure notifications etc)? Just checking to make sure we don't send from our system too, in case PayRix is doing anything already.
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Is there any webhook, which we can use to cancel the subscription in our system if a subscription is canceled externally (by admin through interface as an example)
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All subscription jobs are run daily shortly after midnight ET.
00:08 - Daily subscriptions
Email Subject - Daily subscriptions processed
00:09 - Weekly subscriptions
Email Subject - Weekly subscriptions processed
00:10 - Monthly subscriptions
Email Subject - Monthly subscriptions processed
00:11 - Annual subscriptions
Email Subject - Annual subscriptions processed
Is there a retry mechanism in case subscription payment failed?
Click here to view the webhooks resource reference for Subscription Failure
There is a max failure cut off, which is configurable.
A subscription will trigger x amount of times and if it receives a failure matching the subscriptions failure setting it will no longer attempt to run the subscription.
There is currently no automated retry mechanism if an individual transaction fails.
Does the Payrix platform communication with paying customer / card holder directly?
Yes if configured to do so. An example can be:
Email Subject - Annual subscriptions processed
These emails will always contain an informational log line of all subscriptions processed, counts and amounts (in dollars), like:
08-04-2020 01:49:51:: 1 MSG:: - Payrix\Modules\PostProcessor\Plans::processSubscriptions 1 total subscriptions processed {"successCount":0,"successTotal":0,"failureCount":1,"failureTotal":1}
How is a subscription on Payrix canceled if a subscription is canceled externally?
Subscription Plans can be canceled / made inactive
Subscriptions can also be canceled by passing the flash “inactive”: 1,
Whether this resource is marked as inactive
How does Payrix respond if in a subscription, credit card is configured with 3DS authentication?
3DS requires MOTO to be of value 5 or 6.
Subscription requires MOTO to be of value 2 and cannot be both