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The Create Reports page contains a set of report reports that can help you gather information and measure performance indicators about your business. You can customize the reports after selecting the report type from the drop down dropdown menu. Once you generate the report, you can download a copy in .CSV and .XLS format.

Navigate to To access the Create Reports page by clicking :

  1. Click Reports to open a

...

  1. dropdown menu in the Admin category of the left

...

  1. navigation panel.

  2. Click Create Reports in the

...

  1. dropdown menu.

...

Note

Warning: Reporting is not available in the Sandbox environment.

Create Reports Features

Expand
titleClick here to view the features of the Create Reports page.

Generate Reports

To create a new report, click open the Create Reports drop down dropdown menu and select a report type. The following report types are available in the portal:

Report Type

Description

Transactions

Displays an overview of your Salessales, refunds, Refunds and Net net sales. Displays a chart depicting the data collected with the total amount of the Report Dates report dates transactions, the number of transactions and monetary values of your Salessales, Refundsrefunds, and Netnet.

Transaction Details

Provides additional data on the transactions such as cardholder info, which is compiled in a checklist format that you can opt to add or omit from the report.

Transaction Fees

Provides a breakdown of all costs for the referrer associated with a transaction-by-transaction ID.

Payment Returns

Provides a list of eCheck/ACH Transactions transactions that have been rejected by the bank(s).

Account Updater

Checks for and provides a list of all updates to stored , and tokenized credit cards on merchant account(s).

Unpaid Statements

Displays a list of any unpaid statements associated with your merchants' accounts.

Profit & Loss Statement

Exports data that pertaining to your company’s income and expenses for any given user, entity, income/expense status, and date range.

Negative Balances

Provides a list of entities that have negative balances within your portfolio.

Invoices

Displays an overview of all Pendingpending, Viewedviewed, Paidpaid, and Total total invoices within the selected date range for the report, and how many of each calculate those totals.

Balance Details

Exports the balance details for any given date for any (or all) of your merchants on your account to see where your balance stands in terms of your income, expenses, and net.

Dispute Details

Generates an indication of which disputes were initiated during the selected date range as well as the reason for the dispute.

Disbursement Summary

Disbursements are used to Credit credit or Debit debit the entity bank account to the Primary Account primary account setup. This report provides details on disbursements that have been processed on your account. You will see an overview of the disbursement ID and processed date in addition to the total calculation of what composed the disbursement total.

DIsbursement Disbursement TXN Details

The transactions within a Disbursement disbursement determine what will be paid out or credited to an entity's’s bank account. This report provides a break down breakdown of the Sales sales and Refunds refunds within the last processed disbursement.

Disputes

Generate all dispute-related actions (such as opened, closed, or won/lost disputes) that have occurred during the selected date range.

Dispute Ratios

Provides the ratio of disputes to successful transactions a Merchant merchant receives. This ratio is compared against industry guidelines to help determine if a merchant’s dispute ratio is outside of acceptable practices.

Active Entity Balance Details

Exports the balance details for your account to see where your balance stands in terms of your income, expenses and net.

Interchange

The Interchange report provides a comprehensive list of interchange rates assessed by cards and merchants within your account.

Monthly Statements

The Monthly Statements Report allows users to generate a recap of monthly activities, including Monthly Summary, Deposit Summary, Processing Sum, Processing Fees, Interchange Fees, and other related fees.

Statement Details

The Statement Details Report presents granular details of statement entries shown in the Balance Details Report for Referrers and Merchants using Statement Billing.

Create a Report Guide

After you have selected the report type from the drop down, follow the steps below to view it:

Step 1:

To create a report:

  1. Choose the Report Date

,
  1. or range of dates that the report will span. You can choose from Today, This Week, This Month, or a custom range.

Step 2:
  1. Choose a

templates
  1. template from the Templates

drop down menu. Note that you
  1. dropdown menu. Templates allow you to save settings for future report creation. Note: You can add a new report template by clicking

on
  1. this

drop down
  1. dropdown menu and clicking ADD TEMPLATE.

Step 3
  1. (Optional): Choose any additional filters by clicking ADVANCED FILTERS in the top right

hand
  1. corner of the page.

Tip

Tip: Depending on the option you choose, your report will be available within a few minutes or may take longer.

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Note: For some report types, you can only choose between a Quick Report (which omits data from today) or an All Data Included Report.

Once you have generated a report, it will appear on the Create Reports page below the drop down dropdown menu. If you have selected a Quick Report, it will also be visible on the Report History pagetab. To download a copy of the report, click .XLS or .CSV in the upper right hand corner of the report.

Related pages

Click the links or items in the page to access any of the following pages:

Create Reports

The Create Reports page offers a dropdown with all reports available to generate from the platform.

...

Info

See Available Portal Reports for a list of all reports.

See Reporting Values for a list of all descriptions for each report field.

To generate a report

Step 1: Choose your desired report type from the Select Report dropdown.

Step 2: Under “How would you like to generate your report?”, select one of the options below:

  • Quick Reports: Generate reports within a few minutes. Data from today will not be included

-OR-

  • Include all up to date data - Includes today’s data and may take more time to generate.

Step 3: Select the date range for the report under “Report Date” and select your ‘Filter By’ options.

Step 4: Click the Generate Report button.
You’ll see a prompt below that says “We are working on generating your report!

...

Note

Note: Depending on the option you chose for Step 2, your report will be available within a few minutes or may take longer.

If you decide to leave the Create Reports page while the report is still generating, you can visit the Report History page to find it listed for download.

Step 5: After your report has finished generating, you’ll see the prompt from Step 4 now say: “Your report is ready to be downloaded” with a CSV file download icon.

Reminder Bread and Butter - see previously published terms.

Create a table of Report names and a summary of their functions, then link to specific types to document each. see table at /wiki/spaces/PCTS/pages/23168483384

description of reports: Available Portal Reports

overview of reports: Reports

Report API: Build Reports via the API

add events: /wiki/spaces/PM/pages/23229890572

scheduled reports: /wiki/spaces/~458745391/pages/22795485237

better scheduled reports: /wiki/spaces/PORTAL/pages/22782443521

reports api again: /wiki/spaces/SKB/pages/23217111049

specific note on reports here: /wiki/spaces/PM/pages/23129915561

monthly statement with definitions /wiki/spaces/PM/pages/23208722608

my transaction details report from payments Transaction Details Report

Reporting is a vital part of any business, by enhancing the report structure:

  • Create efficiencies to pull the data by using a Data Lake structure and reducing the time to bring reports.

  • Added granularity.

  • Build on new reporting fields and reports.

  • Reduce daily task to pull reports by increasing range periods for the reports.

  • Bug fixes and enhancements to reduce risk of financial loss of business leaving due to reporting/reconciliation issues.

Create Reports Page Features

Click here to view the features of the Create Reports page.

Select Report - drop down

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16 options

...

Report Date, Templates, Filter By (Optional)

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Some have advanced filters, some have option for quick report

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Note: For more information on downloaded Portal reports, see the Reporting Values page.


Schedule Reports

You can use the Schedule Reports tab under Create Reports to set up email delivery of future reports that are available as Quick Reports. See Available Portal Reports or Reporting articles for more information and a list of available Quick Reports.

Select the Quick Report of choice, enter a recurring time interval (Daily, Weekly, or Monthly) and time of day (in EST), along with any emails you want to receive the email delivery of the report with any applied “Filter by” options configured during scheduling.

Upon delivery, recipients will receive an Excel-compatible file (.CSV) download of the scheduled report.

Note

Warning: Reports that contain more than 24 MB of data cannot be attached to an email and as a result will be available only in the Report History page after the given date and time.

More on Quick Reports

...

Related pages

Click the links or items on the page to access any of the following pages: