The Merchant Information Banner contains information about the merchant, including the merchant name, their category code, address, and boarding information. The merchant Account Balance, Next Withdrawal date, and Risk Score are also displayed in the Information Banner. The Information Banner supports the following actions:
Merchant Transaction History Graph
The graph located below the Merchant Information Banner displays the merchant’s recent transaction history, including payments and refunds. Click the black triangle at the top left hand corner of the graph to toggle the view between the last 7 days and the last 30 days.
To view more details about the merchant's recent transactions, open the by clicking VIEW TRANSACTIONS at the top right hand corner of the graph.
Accounts Overview Box
The lower half of the Merchant Profile page contains the Accounts Overview Box, which includes tabs on the left hand side of the box. The tabs contains editable details about the merchants profile, banking information, and other account details. The following sections of this page cover descriptions of the contents of each of the tabs:
Business Tab
The Business tab contains information about business associated with the merchant account. It is divided into a Business Details section and an Account Details section. Click the BUSINESS tab or the ACCOUNT tab at the top of the box to view each section.
The Business section contains the following editable fields:
Business Details Section Field Name | Description |
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Legal Business Name | The legal business name of the merchant. |
IRS Filing Name | The name control established by the IRS and associated with the merchant EIN. |
Statement Descriptor | The business name that appears on customer credit card statements. |
Preview | The business name that appears as the distribution line in documentation . |
EIN Type | Indicates if the EIN being used is a TIN or SSN or "other/unknown" number. |
EIN | The Employer Identification Number assigned by the IRS. |
TIN Validation Status | Tax Identification Number validation status: Approved, Pending, or Denied. |
Business Type | The type of business associated with the merchant. Choose from the following: Sole Proprietor, Corp, LLC, Partner, Nonprofit, or Gov. |
Public Company | Whether or not the company is publicly listed. Choose Yes or No. |
Custom Description | A description entered by the merchant or referrer. |
Secondary Payout Descriptor | In order to customize the descriptor that appears on a Merchant Disbursement Payrix clients can add a Secondary Statement Descriptor on the entity or a payout/withdrawal schedule. This will append the end of the Disbursement Descriptor (before the Merchant Name) to help merchants differentiate disbursements from Payrix. See the Implementation Guide page for more information: https://resource.payrix.com/resources/secondary-statement-descriptor |
Industry | The type of industry associated with the merchant’s business. |
Percent B2B Sales | The percentage of transactions that occur due to Business To Business sales. |
Percent EComm Transactions | The percentage of transactions that occur due to internet commerce. |
Percent Keyed Transactions | The percentage of transactions that occur when the credit card information was manually keyed at the terminal or point of sale. |
Website | The business’s website. |
Email | The business’s email address. |
Advanced Billing Indicator | Indicates whether the merchant accepts pre-purchase for products that are shipped at a later date or not currently available. Choose from the following: None, Yes, or No. |
NDX Shipping Days | The number of days to ship/deliver the product. |
Seasonal Status | Indicates if the merchant is a seasonal merchant or operates year-round. Choose Yes or No. |
Location Type | Description of the type of address that the business operates at. Choose from the following: Retail Storefront, Warehouse, Private Residence, Other, or Res-Prof/Construction. |
New | Indicates whether this merchant new to processing Credit Cards. Choose Yes or No. |
Annual Processing Volume | The total amount of sales processed in the previous year. |
Average Transaction Amount | The average credit card sale amount in the previous year. |
AMEX Volume | The sales volume involving transactions with AMEX cards for the merchant location. |
Total Volume | The expected total volume for all credit card and ACH payments that the merchant will process for the current year. |
Address | The street address associated with the merchant. |
Address 2 | The suite number or other information associated with the merchant address. |
City | The city associated with the merchant mailing address. |
State | The state associated with the merchant mailing address. |
Zip | The zip code associated with the merchant mailing address. |
Country | The country associated with the merchant mailing address. |
Time Zone | The time zone at the location associated with the merchant mailing address. |
Phone | The phone number associated with the merchant contact information. |
Customer Service Phone | The business customer service phone number. |
Fax | The fax number associated with the merchant contact information. |
The Account section contains the following editable fields:
Account Details Section Field Name | Description |
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Owners Tab
Banking Tab
Reserves Tab
Fees Tab
Groups Tab
Terminals Tab
Terminal Transactions Tab
Profit Sharing Tab
Plans Tab
Withdrawals Tab
Costs Tab
Disputes Tab
Notes Tab
Documents Tab
Billing Schedules Tab
Setup Details Tab
Funding Parameters Tab
Payment Updates Tab
