Portal (Version 24.16.1)
New Features
The Risk Management Page now contains a Digital Identity Verifications smart card to allow Risk analysts to review results from ThreatMetrix for EmailAge.
Cookie Consent Disclosure has been added to both Sandbox and Production Portals as well as a "Do Not Sell My Data" button or "Cookie Settings" button based on each site visitor's geolocation.
New Underwriting and Risk Alert queues have been added for risk analysts and users with access to review specific risk alerts and fields with visibility filtered with roles granted by the host.
New Underwriting and Risk Alert queues also feature an ability to filter alerts by status and action.
New Underwriting and Risk Alert queues also feature an ability assign risk analyst users to individual alerts to avoid overlapping analysis.
New Underwriting and Risk Alert queues also feature an ability to allow risk analyst users to search and sort through displayed alerts by various fields.
Improvements
GIACT Adverse Action Notice has been added to the portal for declined transaction to allow consumers to contact GIACT for information or disputes. The
BLOCK
status shown in the Transaction Details page for any declined transactions will link to the Adverse Action notice as well.Bank Account change or addition will now prompt a notice of a delay by up to 5 business days for manual review of a new account added manually or not using a Plaid integration.
The Disputes page for Referrers has now rearranged its action buttons to separate the ‘Submit’ button from the 'Save for Later' button to avoid mistaken selection.
Terminal Transactions listed where payment information is ‘null’, will now display ‘paymentNumber’ and ‘paymentMethod’.
The Dynamic Dashboard “Add Smart Tile” button is now generally available to all users.
Resolved Issues
Issue resolved where the server for Value Added Services 'Safer Payments' would not read the proper
Basic
orManaged
values being sent.Issue resolved where the Request More Info page would limit the number of portals and hosts to the first 50 listed and impact the displayed Document Requests, causing some not to show.
Issue resolved where the displayed contents of the ‘Boarded Last Month' smart tile in the Dynamic Dashboard would not fit within the specified smart tile boundaries.
Issue resolved where the displayed contents of the ‘Boarded Yesterday' smart tile in the Dynamic Dashboard would not fit within the specified smart tile boundaries.
Issue resolved where the Underwriting Alerts queue on the Risk Management page would mistakenly display ‘Reviewed’ as a non-functional action option available for a ‘Reviewed’ status listing.
Issue resolved where required field
Trigger
was mistakenly displayed in the Value Added Services ‘Add Service’ lightbox.