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All Merchants processing on the Platform are required to have at least one U.S.-based bank account on file. Therefore, new Merchants are prompted to enter their bank account during the onboarding process. This document will guide you through the process of adding additional bank accounts for Merchants that are already boarded.

This guide is also applicable for integrating new bank accounts in the future.


Payrix Merchant Bank Account Requirement

All Merchants boarded to the Payrix Platform are required to have an active U.S. based bank account on file. A bank account serves two purposes for a Merchant:

Account for Deposits

Merchants are required to have a bank account on file in order to receive deposits for the money in their Available Balance. This processing income is sent via ACH to their bank account on file through a withdrawal/payout.

Account for Debits

When a Merchant has a negative Available Balance - for example, as a result of a dispute or refund for a transaction that was already deposited in their bank account - Payrix will generally debit their bank account to cover the negative balance. Therefore, Merchants are also required to have a bank account on file for debits.

Merchants can have a single bank account on file for both payouts and debits, one bank account on file for deposits and another for debits, or they can submit multiple bank accounts and select each’s unique purpose.


Validating a Merchant’s Bank Account

As a Payment Facilitator, Payrix has legal and regulatory responsibilities to validate any bank account submitted by a Merchant. This validation includes ensuring that the bank account is active, what type of account it is, and that it belongs to the owner or business. Furthermore, bank account validation prevents funds from being sent to an incorrect bank account as the result of a Merchant typo or invalid information.

To streamline this process, we’ve partnered with Plaid to allow Merchants the option to link their bank account which instantly validates the information they submit. If a Merchant chooses to link their bank account with Plaid, they’ll be redirected to a secure web page where they will be prompted to choose from the list of eligible banking institutions and login to their online banking.

The Merchant’s bank account information will be securely relayed to Payrix by Plaid, ensuring that it is valid and that payouts will be sent to the correct account.

If a Merchant’s banking institution is not eligible for Plaid validation, or if the Merchant wishes to skip Plaid validation, they also have the option to manually submit their bank account information. If a Merchant manually submits their bank account, they may be required to submit documentation (e.g. a bank statement etc.) to the Payrix Risk team to validate their account.


How to Link a Bank Account with Plaid

With Plaid enabled, Merchants will be prompted to go through the bank account linking process as they sign up. Follow these step-by-step instructions for linking additional bank accounts after the onboarding process:

Step-By-Step Instructions for Linking a New Bank Account with Plaid

This process will require the Merchant to submit their confidential online banking login and should only be completed by one of the Merchant’s user directly and not by anyone else on the Merchant’s behalf.

Step 1 - Open the Merchant’s Profile & select the Banking tab

Click on the Profile icon located at the top right of the Portal and select the Banking tab.

Step 2 - Hit “Add New Account” & select the “Link Account” option

Next, hit the (plus) Add New Account icon. In the popup, select the Link Account option and indicate whether this bank account is intended for deposits, debits, or both (All).

Step 3 - Complete the Plaid prompts

Once you are redirected to Plaid’s secure web page, follow the prompts to complete the process of logging into your online banking to link a new bank account.

Notice of Tokenized Account Numbers (TANs)

Some banking institutions, such as Chase Bank, utilize a tokenized account number or TAN for each individual third party integration of a users bank account.

This security practice protects your original bank account and routing numbers by never allowing them to actually be seen by any third party integration.

  • This means that if your TAN is ever compromised, a new one can be generated after contacting Chase Bank as opposed to the more time-consuming process of closing and re-opening a new account.

As a result, you may notice upon completing an integration with Chase Bank that the account and routing number shown in the Portal will not match your original account and routing number.

This is expected. Contact Chase Bank or visit Chase Bank’s Developer article regarding TANs if you have further questions or concerns.


How to Manually Add a New Bank Account

If a Merchant’s bank if not eligible for linking via Plaid, or if they wish to skip the Plaid process, they can also manually add a new bank account.

Step-By-Step Instructions for Manually Adding a New Bank Account in the Portal

Step 1 - Open the Merchant’s Profile & select the Banking tab

Click on the Profile icon located at the top right of the Portal and select the Banking tab.

Step 2 - Hit “Add New Account” & select “Add Account Manually”

Next, hit the (plus) Add New Account icon. In the popup, and the Add Account Manually option and indicate whether this bank account is intended for deposits, debits, or both (All).

Step 3 - Complete the “Add Bank Account” form

Lastly, complete the required bank account fields and hit Add when complete. You can also open Advanced Options for additional optional fields.

“Add Bank Account” fields & descriptions

Field

Required

Description

Type

Required

From the dropdown menu, select what time of bank account is being added.

It is important to specify if a bank account is a corporate or personal account.

Routing Number

Required

Enter the 9-digit routing number associated with this bank account.

Account Number

Required

Enter the account number associated with this bank account.

Usage

Required

From the dropdown menu, select whether this bank account will be utilized for deposits, debits, or both (All).

Bank Account Name (Advanced Options)

Optional

You can give the new bank account a custom name to differentiate from other bank accounts on file.

Account Description (Advanced Options)

Optional

Use this field to give the bank account a custom description if desired.


Manually Adding a New Bank Account via the API

Bank accounts can also be manually submitted via the Payrix API by sending a POST request to the /accounts endpoint. In the BODY of the request you will include the Payrix Entity ID of the Merchant, as well as the data for the following fields:

Field

Required

Description

method

Required

Indicate the bank account type. Valid values:

Please note, it is important to indicate if the bank account is a corporate or personal account.

routing

Required

Enter the 9-digit routing number associated with this bank account.

number

Required

Enter the account number associated with this bank account.

primary

Required

Is this the Merchant’s primary bank account? Valid values:

type

Required

Is this bank account for deposits, debits, or both (all). Valid values:

name

Optional

Give the bank account a custom name to differentiate it from other bank accounts on file.

You can find the full description of this resource in our API Reference.

Sample code for adding a new bank account

Location

Syntax

URL

[POST]https://api.payrix.com/accounts    

HEADER

Content-Type:application/json
APIKEY:{{private_api_key}}

BODY

{
    "entity":"t1_ent_5e93c00b9b1e2ae33931674",
    "account":{
        "method":"8",
        "routing":"021000021",
        "number":"112233445566"
    },
    "primary":"0",
    "type":"all",
    "name":"BofA New Account"
}

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