Our technology and architecture uses hundreds of different data sources to manage risk both and the portfolio and account level and to drive real-time decisions for transaction monitoring.
To minimize potential transaction risks, use the following criteria to monitor transactions from merchants in real-time:
Create a blocked list of suspected bad sign-ups as well as create an allowed list of the VIP, fully verified sellers, and ensure new merchants are cross reference against the list.
Analyze the risk by checking seller’s ID, performance, chargeback rates, suspicious behavior, abrupt changes in the activity, Credit Card AVS mismatch, Zip Code to address mismatch, etc.
Measure the risk periodically via KPI (Key Performance Indicators), which should include constantly monitor fraudulent cases and rates of Chargebacks and/or ACH returns.
Recommended Monitoring Rules
High Level Rule Set | Description |
|---|---|
Transaction Amounts | Monitors transaction amount totals. |
Velocity Checks | Monitors the average number of transactions being processed. |
Decline frequency | Monitors the number of declines and how frequently they occur. |
Duplicative use of Cards | Monitors use of cards for duplicate transactions. |
Card Security (CVV) and Address (AVS) Checks | Monitors card CVV and billing address checks for transactions. |
Non-offsetting refunds | Monitors occurrences of refunds being issued where offsetting transaction funds are not available for the merchant. |
Maximum refunds | Monitors the number of full refunds issued from the merchant. |
Daily Disbursement Amounts | Monitors the amount disbursed to an entity daily. |
Daily/Monthly Processing Limits | Monitors the amounts processed against the limit set for daily and monthly totals. |
Recommended Monitoring Activities
Monitoring Activity | Description |
|---|---|
BIN Concentration | Triggered by large influx of transactions via a single BIN. |
Explosive Growth/Bust Out | Triggered by an unusually large influx of transactions overall compared to previous averages for the merchant. |
Chargeback and Return Rates | Triggered by high amounts of chargebacks and returns under a merchant. |
Reactivate after Inactive Period | Triggered by merchants that have been inactive for an extended period of time (i.e. no transaction processing). |
Card Testing | Triggered by imitation transactions to test card validity. |