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A Workflow represents a process configuration that automatically assigns new Merchants to an existing Group when they submit a completed Signup Form hosted by a Facilitator or Referrer. Workflows can be applied at a Partition (Facilitator) and Division (Referrer) level.

Note: Division Workflow configurations override Partition Workflow configurations. If no Division Workflow configuration is set up, the Merchant offering will default to the Partition-level Workflow configuration.

A Workflow consists of a Trigger and an Action. The Trigger is the event that takes place

Workflow Triggers

  • Create - When a new Merchant account is created.

  • Low - When a new Merchant account is reviewed and rated as “Low” risk.

  • High - When a new Merchant account is reviewed and rated as “High” risk.

  • Board - When a new Merchant account has been approved and boarded to the platform.

Workflow Actions

  • Add - Add the Merchant account to the designated Group.

  • Remove - Remove the Merchant account from the designated Group.

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