Portal (Version 24.35.0)
Improvements
The Monthly Statements page has been updated to display a message along the header notifying the Merchant that the Monthly Statement for a previous month will be available after the 6th of each following month, to allow time for any remaining processing and settlement to be calculated and reported.
The Monthly Statement Report has been updated to display the Effective Rate for Canadian Merchants with a hover feature that explains the “Total Effective Rate” and the “Effective Rate by Card Brand” as well as explaining the calculation of the rate by individual card brands.
Note: Effective Rate has been hidden for all US Merchants to avoid confusion.
The Monthly Statement Report has been updated to now include a Deposit Summary section to help US Merchants balance daily disbursements.
The Dispute Tracker on the Dispute Details page now links Referrers and Facilitators directly to the Merchant associated with the chargeback dispute for further investigation and correction.
Resolved Issues
Issue resolved where Month and Year filters for the Monthly Statement report would not display all months for a given previous year as expected.
Issue resolved where the “Flat Fee” line of the Merchant Monthly Statement report would display as a normal whole number (e.g. “20) instead of standard currency format (e.g. $0.20).