Release Notes - September 08, 2023
Portal (Version 24.21.0)
New Features
A new visual Dispute Tracker is available to provide visual indications and callout boxes for each step in a customer chargeback/dispute.
The Change Management Request page is now available for Risk and Facilitator-level users to gain quick visibility in the Portal for use.
Improvements
Improvements have been made to the Trulioo Risk Smart Card to increase readability for Canadian risk users.
“Global Business Type” has been updated to “Jurisdiction” for the Canadian Merchant & Referrer Portal and signup form.
“Global Business ID” has been updated to Business Registration Number (BRN) for the Canadian Merchant & Referrer Portal and signup form.
“Global Business Type” displayed TIN Type for the US Merchant & Referrer Portal and signup forms.
“Global Business ID” displayed TIN for the US Merchant & Referrer Portal and signup forms.
Improvements have been made to the speed and overall logic of the Underwriting flags available to Risk users.
Positive and Negative Disbursement notifications have been added to the list of available Email Alerts.
The Risk Management page has been updated to include new filtering views for values like Merchant ID for faster visibility to Risk users.
The date range maximum for the Statement Details report has been updated to allow the date range to reach more than 30 days in the past.
The Risk Management page now allows the “Created” date column to be hidden for more concise visibility.
Resolved Issues
Issue resolved where Business Identification and Principal Identification Risk Management Smart Cards would mistakenly display for Canadian Merchants without loading the information.
Issue resolved where the Bridger Business Smart Card would display an error when searching followed by mismatched values.
Issue resolved where Google / Google Maps address verification in the signup form would not populate and validate the address as expected.
Issue resolved where using the Dynamic Dashboard would cause the notification bar to disappear from the Portal.
Issue resolved where the signup form would not properly validate an address or zip code.
Issue resolved where Multi-factor Authentication “Remember Me” checkbox would not populate on page load.
Issue resolved where random levels of users would receive an "Invalid request for this type of user authentication" error while submitting the signup Form.
API (Version 23.29.1)
New Features
sameDay
has been added/payouts
timeframe option to issue same-day payouts.New
/changeRequest
endpoint is available for Risk or Facilitator Level users to have quicker visibility into changes requested by and made to Merchant or Referrer accounts.
Improvements
Ingenico Mobile Gateway (
ROAMDATA
) has been added to the list ofterminalType
valid value options for Terminal Transactions./configurationStages
has been updated to include Canadian EFT formats.ipAddress has been added to
/auditLog
listings for quick identification.
Resolved issues
Issue resolved where registering an address for Apple Pay would return the response data in the incorrect format, and was unreadable by the platform.
Issue resolved where OmniToken enablement requests from the
/valueAddedServices
endpoint would return an "invalid status" error.Issue resolved where attempting a POST call to the
/valueAddedServices
endpoint would automatically fail.