When subscription is created is the very first payment executed immediately?
Or does the first payment gets charged later as well?
Subscriptions have a Start and an End date.
First Payment doesn’t have to be included when a Subscription is created
What times are subscription payments charged? (time zone/time)
All subscription jobs are run daily shortly after midnight ET.
00:08 - Daily subscriptions
Email Subject - Daily subscriptions processed
00:09 - Weekly subscriptions
Email Subject - Weekly subscriptions processed
00:10 - Monthly subscriptions
Email Subject - Monthly subscriptions processed
00:11 - Annual subscriptions
Email Subject - Annual subscriptions processed
Do you have any retry mechanism in case subscription payment failed?
There is reference on Web hooks for Subscription Failure
https://payrix.atlassian.net/servicedesk/customer/portal/5/article/681967654?src=-1578117077
Does the Payrix platform communication with paying customer / card holder directly?
(like sending any confirmation/receipt/failure notifications )?
Email Subject - Annual subscriptions processed
These emails will always contain an informational log line of all subscriptions processed, counts and amounts (in dollars), like:
08-04-2020 01:49:51:: 1 MSG:: - Payrix\Modules\PostProcessor\Plans::processSubscriptions 1 total subscriptions processed {"successCount":0,"successTotal":0,"failureCount":1,"failureTotal":1}
How do I cancel the subscription in our system if a subscription is canceled externally
Subscription Plans can be canceled / made inactive
Subscriptions can also be canceled by passing the flash “inactive”: 1,
Whether this resource is marked as inactive
How does Payrix respond if in a subscription, credit card is configured with 3DS authentication?
3DS requires MOTO to be of value 5 or 6.
Subscription requires MOTO to be of value 2 and cannot be both