When subscription is created, the very first payment is executed immediately, or does the first payment gets charged later as well?
Subscriptions have a Start and an End date.
First Payment doesn’t have to be included when a Subscription is created
At which time in midnight the subscription payments charge? (time zone/time)
All subscription jobs are run daily shortly after midnight ET.
00:08 - Daily subscriptions
Email Subject - Daily subscriptions processed
00:09 - Weekly subscriptions
Email Subject - Weekly subscriptions processed
00:10 - Monthly subscriptions
Email Subject - Monthly subscriptions processed
00:11 - Annual subscriptions
Email Subject - Annual subscriptions processed
Do you have any retry mechanism in case subscription payment failed? (didn't find details in api docs)
There is reference on Web hooks for Subscription Failure
https://payrix.atlassian.net/servicedesk/customer/portal/5/article/681967654?src=-1578117077
Does PayRix do any communication with paying customer directly? (like sending any confirmation/receipt/failure notifications etc)? Just checking to make sure we don't send from our system too, in case PayRix is doing anything already.
Email Subject - Annual subscriptions processed
These emails will always contain an informational log line of all subscriptions processed, counts and amounts (in dollars), like:
08-04-2020 01:49:51:: 1 MSG:: - Payrix\Modules\PostProcessor\Plans::processSubscriptions 1 total subscriptions processed {"successCount":0,"successTotal":0,"failureCount":1,"failureTotal":1}
Is there any webhook, which we can use to cancel the subscription in our system if a subscription is canceled externally (by admin through interface as an example)
Not by Webhook, but a subscription can be canceled / made inactive
inactive - REQUIRED
Whether this resource is marked as inactive
How does PayRix respond if in a subscription, credit card is configured with 3DS authentication?
3DS requires MOTO to be of value 5 or 6.
Subscription requires MOTO to be of value 2 and cannot be both
Q-When subscription is created, the very first payment is executed immediately, or does the first payment gets charged later as well?
A- Subscription payments are processed at 12:01AM daily, so if you create a subscription with today as the starting date (they cannot specify a past date), then the earliest you will get a transaction is tomorrow
Q-At which time in midnight the subscription payments charge? (time zone/time)
All subscription jobs are run daily shortly after midnight ET.
Q- Do you have any retry mechanism in case subscription payment failed? (didn't find details in api docs)
Q - Does PayRix do any communication with paying customer directly? (like sending any confirmation/receipt/failure notifications etc)? Just checking to make sure we don't send from our system too, in case PayRix is doing anything already.
A - Email Subject - Annual subscriptions processed
ix. These emails will always contain an informational log line of all subscriptions processed, counts and amounts (in dollars), like: 08-04-2020 01:49:51:: 1 MSG:: - Payrix\Modules\PostProcessor\Plans::processSubscriptions 1 total subscriptions processed {"successCount":0,"successTotal":0,"failureCount":1,"failureTotal":1}
Is there any webhook, which we can use to cancel the subscription in our system if a subscription is canceled externally (by admin through interface as an example)
Q-How does PayRix respond if in a subscription, credit card is configured with 3DS authentication?
A- 3DS is not supported today. Since 3DS requires MOTO to be of value 5 or 6, and subscription require MOTO to be of value 2, you cannot be bothAdditional resource
https://payrix.atlassian.net/servicedesk/customer/portal/5/article/612958291?src=345358899